Olo

Senior Legal Operations Specialist

Olo

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $80,000 - $110,000 per year

Job Level

Senior

About the role

  • Develop and continue to implement AI-forward legal tools and processes for contract review, vendor management, and playbook deployment
  • Build and maintain workflows with AI and other tools such as Jira for legal request intake, approval and reporting
  • Serve as the primary administrator for the contract lifecycle management system
  • Lead the evaluation, selection, and implementation of legal technology solutions
  • Assist with privacy program operations
  • Establish and monitor metrics to demonstrate Legal’s impact on the business
  • Lead cross-functional projects across the legal department
  • Support reporting, policy implementation, and compliance tracking efforts
  • Identify opportunities to enhance legal operations processes and implement scalable solutions
  • Draft and maintain SOPs, playbooks, and self-service resources for recurring legal processes
  • Maintain organized filing systems for regulatory and corporate compliance materials
  • Manage Legal team knowledge resources in Confluence

Requirements

  • 3+ years of experience in an in-house legal department, legal operations, or paralegal role with strong technical and system skills
  • Experience in evaluating, implementing, and managing legal technology, with a deep understanding of AI applications in the legal domain
  • Expertise with contract management and automation tools, such as CLMs, Salesforce, and Snowflake
  • Strong understanding of technology-enabled workflow design
  • Proficiency in maintaining contract templates, including NDAs, vendor agreements, commercial agreements, and data processing agreements
  • Experience supporting privacy program operations, including privacy request workflows
  • Excellent judgment and ability to prioritize responsibilities
  • Strategic thinker with the ability to think holistically while focusing on day-to-day project management
  • Excellent project management and communication skills, with experience leading cross-functional initiatives
  • Strong analytical, organizational, and problem-solving skills
  • Experience with designing and implementing process improvements
Benefits
  • 20 days of paid time off
  • 10 sick days
  • 11 holidays
  • year-end closure
  • health, dental, and vision coverage for yourself and your family
  • 401k match
  • remote-office stipend
  • generous parental leave plan
  • volunteer time off
  • gift matching policy
  • more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract managementautomation toolsworkflow designprocess improvementsprivacy program operationscontract templatesdata processing agreementsvendor agreementscommercial agreementslegal technology solutions
Soft Skills
excellent judgmentstrategic thinkingproject managementcommunication skillsanalytical skillsorganizational skillsproblem-solving skillsprioritizationcross-functional leadershipholistic thinking