Senior Product Manager – Pay
Olo
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $136,000 - $190,000 per year
Job Level
About the role
- Own the end-to-end card-present payments experience, including defining strategy across software, third-party integrations, and hardware.
- Balance payment processing, customer experience, fraud prevention, and customer experience in card-present transaction flows.
- Serve as the product lead for key payments and POS partners, influencing roadmaps and navigating platform constraints.
- Proactively seeks opportunities to improve business processes, product development methodologies, and team workflows without explicit direction, demonstrating initiative and a commitment to continuous improvement.
- Independently develop and refresh the long-term vision and strategy for your product, ensuring alignment with leadership on strategic objectives.
- Identify and present opportunities to invest in and monetize solutions for customer problems, developing coherent business cases to gain cross-functional executive alignment.
- Known expert on multiple products, customers, user personas, and their respective pain points.
- Frequently leverage data analytics and insights to inform decision-making processes and drive product improvements and optimizations.
- Develop and foster direct, ongoing relationships with customers to establish unencumbered access to customer insights.
- Proactively balance technical and customer-centric priorities to enhance product reliability and long-term sustainability.
- Ensure economic viability by managing the budget and securing executive approval for major cost increases.
- Lead the development and execution of feature launch plans in collaboration with Product Marketing to drive adoption and achieve KPI.
- Independently identify and own failures to meet goals and determine the appropriate next steps without requiring management intervention.
- Provide frequent stakeholder updates on product development progress, ensuring regular feedback is sought and addressed to drive continuous improvement.
Requirements
- 5+ years of experience in a software Product Management role.
- Track record of consistently delivering on your team's quarterly product objectives.
- Experience influencing and collaborating with senior executives, effectively communicating product vision and strategy, and driving alignment on high-impact initiatives.
- Experience presenting complex ideas clearly and persuasively, navigating organizational dynamics, and building strong relationships at all levels of the organization.
- Experience leveraging a toolkit of proven strategies and techniques to tackle complex challenges, initiate feature initiatives, and drive accelerated progress.
- Experience leading changes as new information arises, making sound tradeoff decisions to support customer and business needs.
- Bachelor’s Degree or higher or equivalent practical experience.
Benefits
- 20 days of paid time off
- 10 sick days
- 11 holidays
- Year-end closure
- Health, dental, and vision coverage for yourself and your family
- 401k match
- Remote-office stipend
- Generous parental leave plan
- Volunteer time off
- Gift matching policy
- More!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementdata analyticsbusiness process improvementfeature launch planningbudget managementcustomer experience optimizationfraud preventionthird-party integrationscard-present paymentsproduct development methodologies
Soft Skills
initiativecommunicationrelationship buildinginfluencingcollaborationproblem-solvingdecision-makingstakeholder managementadaptabilitystrategic thinking
Certifications
Bachelor’s Degree