Olo

Senior Product Designer, B2B

Olo

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $114,500 - $164,500 per year

Job Level

Senior

About the role

  • Define the "Mission Control" for our restaurant partners.
  • Shape the dashboard experience that empowers hundreds of brands to turn millions of guest interactions into meaningful and long-term relationships.
  • Partner with Product and Engineering to transform complex analytics and configuration workflows into a seamless and intuitive narrative.
  • Give operators the clarity and confidence they need to make high-stakes business decisions every day.

Requirements

  • Bachelor's or Master's degree in Design, User Experience, Human-Computer Interaction, or a related field, or equivalent practical experience.
  • A strong portfolio showcasing high-quality, user-centric design work and innovative solutions.
  • 5+ years of experience in product design, with a proven track record of leading successful design projects.
  • Skilled Figma designers; open to candidates with transferable experience from Sketch, or similar design tools.
  • Strong ability to think strategically and translate business goals and user research into compelling design solutions.
  • Excellent interpersonal communication, and collaboration skills, with the ability to work effectively across diverse teams and with varied levels of investment across projects.
  • Deep familiarity with designing for consumer-facing products, ensuring solutions remain robust and intuitive for millions of users.
  • Experience integrating advanced analytics/metrics into the design process, using data to continually refine user flows and interfaces.
  • Proven ability to design for accessibility at scale, including thorough understanding of compliance standards like ADA, WCAG and Section 508.
  • Adept at orchestrating cross-platform consistency to deliver a cohesive user journey for broad audiences.
  • Comfort adapting to rapid iteration cycles and agile environments, ensuring that design solutions evolve quickly alongside product updates.
  • Demonstrated leadership skills with the ability to mentor junior designers and lead projects to successful outcomes.
  • Deep commitment to user-centered design principles, with a track record of developing user-friendly and accessible products.
  • Preferred but not required: Experience in SaaS B2B environments, showcasing an understanding of the unique challenges and opportunities in business-to-business software solutions.
Benefits
  • 20 days of paid time off
  • 10 separate sick days
  • 11 holidays
  • year-end closure
  • health, dental, and vision coverage for yourself and your family
  • 401k match
  • remote-office stipend
  • generous parental leave plan
  • volunteer time off
  • gift matching policy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product designuser experience designuser-centered designFigmaSketchadvanced analyticsaccessibility designADA complianceWCAG complianceSection 508 compliance
Soft Skills
interpersonal communicationcollaborationstrategic thinkingmentoringleadershipadaptabilityproblem-solvinguser researchproject managementcross-functional teamwork