Senior Product Manager
Olo
full-time
Posted on:
Location Type: Remote
Location: New York • United States
Visit company websiteExplore more
Salary
💰 $136,000 - $185,725 per year
Job Level
About the role
- Proactively seeks opportunities to improve business processes, product development methodologies, and team workflows without explicit direction, demonstrating initiative and a commitment to continuous improvement.
- Independently develop and refresh the long-term vision and strategy for your product, ensuring alignment with leadership on strategic objectives.
- Identify and present opportunities to invest in and monetize solutions for customer problems, developing coherent business cases to gain cross-functional executive alignment.
- Known expert on multiple products, customers, user personas and their respective pain points.
- Frequently leverage data analytics and insights to inform decision-making processes and drive product improvements and optimizations.
- Develop and foster direct, ongoing relationships with customers to establish unencumbered access to customer insights.
- Proactively balance technical and customer-centric priorities to enhance product reliability and long-term sustainability.
- Ensure economic viability by managing budget and securing executive approval for major cost increases.
- Lead the development and execution of feature launch plans in collaboration with Product Marketing to drive adoption and achieve KPI.
- Independently identify and own failures to meet goals and determine the appropriate next steps without requiring management intervention.
- Manage, mentor, and support the career growth of Product Managers or Associate Product Managers.
- Provide frequent stakeholder updates on product development progress, ensuring regular feedback is sought and addressed to drive continuous improvement.
Requirements
- Bachelor’s Degree or higher from an accredited institution anywhere, or equivalent practical experience.
- Minimum of 5 years experience in a software Product Management role.
- Experience managing and optimizing ecommerce platforms using data, and experimentation to improve conversion, retention and revenue.
- Demonstrated experience leading experiment driven product development, with measurable impact on customer experience and business outcomes.
- Proven ability to leverage data to define success metrics, identify growth opportunities, and guide product strategy.
- Experienced track record of consistently delivering on your team's product objectives.
- Able to collaborate with and influence senior executives, effectively communicating product vision and strategy, and driving alignment on high-impact initiatives.
- Strong cross functional leadership with a proven ability to collaborate effectively with Design, Engineering, Product Marketing and Customer Success to deliver aligned outcomes.
- Able to present complex ideas clearly and persuasively, navigate organizational dynamics, and build strong relationships at all levels of the organization.
- Able to leverage a toolkit of proven strategies and techniques to tackle complex challenges, initiate feature initiatives, and drive accelerated progress.
- Lead changes as new information arises, making sound tradeoff decisions to support customer and business needs.
- Able to travel to customer, partner, conference, and Olo office locations as needed.
Benefits
- 20 days of paid time off
- 10 sick days
- 11 holidays
- year-end closure
- health, dental, and vision coverage for yourself and your family
- a 401k match
- remote-office stipend
- a generous parental leave plan
- volunteer time off
- gift matching policy
- more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticsecommerce platformsproduct managementexperiment driven product developmentsuccess metricsconversion optimizationretention strategiesrevenue growthfeature launch plansKPI achievement
Soft skills
initiativecontinuous improvementcross functional leadershipcollaborationinfluencecommunicationrelationship buildingproblem solvingdecision makingmentoring
Certifications
Bachelor’s Degree