Oliver Wyman

Marketing

• Drive brand presence via content and community building on local market social channels and support paid initiatives.
• Foster and build social community through Meta, Pinterest, YouTube across the client’s brands.
• Engage with consumers and audiences, perform social listening, monitor trends and competition.
• Bring best-in-class recommendations to client's brand and media team; develop, implement, track and optimise content across social platforms.
• Represent the voice of the consumer: monitor conversations, post content and manage daily operations of social channels.
• Manage all inbound comments with appropriate responses and escalations.
• Proactive community management to foster relationships and advocacy within social audiences.
• Posting and scheduling all content; day-to-day management/distribution of predominantly paid content across digital and social channels (Sprinklr knowledge a plus).
• Help build, grow, and manage online communities for client’s key consumer brands.
• Identify and track relevant community data metrics; develop monthly reporting and outline key insights and implications.
• Champion creativity and deliver excellent customer experiences through content planning; work with onsite studio and media agency to optimise creative.
• Brief and manage creatives/designers to ensure assets are created within brand guidelines.
• Act as brand guardian to ensure all work produced is faithful to the client’s brand guidelines.
• Adopt and use the brand’s voice when responding to and engaging with the user community.
• Work closely with the Social Media Manager in EE and support the Social Team with campaign planning and agency liaison.
• Build relationships with clients through regular meetings and exceptional servicing.
• Apply knowledge of industry benchmarks for reach, engagement, view rates, sentiment, etc. (Italy and Iberian markets desirable).

Marketing Channel Manager

• OLIVER is a specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands.
• Drive brand presence via content and community building on local market social channels in support of paid initiatives.
• Foster and build social communities through Meta, Pinterest, YouTube and other channels; engage with consumers and perform social listening.
• Develop, implement, track and optimise content across each brand’s social platforms; work with Brand Managers and onsite team.
• Manage inbound comments, proactive community management, posting and scheduling content.
• Day-to-day management/distribution of predominantly paid content across all digital and social channels (Sprinklr knowledge a plus).
• Build online communities, identify and track community metrics, develop monthly reporting and insights.
• Brief and manage creatives and designers; act as brand guardian and adopt brand voice.
• Collaborate with media agency to understand campaign performance and optimise creative; support Social Team with campaign planning and agency liaison.

• Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands.
• Drive brand presence via content and community building on local market social channels in support of paid initiatives.
• Foster and build social communities through Meta, Pinterest, YouTube across client’s brands; engage with consumers and perform social listening.
• Bring best-in-class recommendations to the client’s brand and media team; develop, implement, track and optimise content across social platforms.
• Monitor conversations, post content and manage daily operations of social channels, including managing inbound comments and escalations.
• Post and schedule content; manage day-to-day distribution of predominantly paid content across digital and social channels (Sprinklr experience a plus).
• Identify and track community metrics, develop monthly reporting and outline key insights and implications.
• Brief and manage creative/designers; act as brand guardian ensuring work is faithful to brand guidelines and adopts the brand’s voice.
• Work closely with Brand Managers, onsite studio, Social Media Manager in EE, and partner agencies to optimise creative and campaign performance.