Oktopost

Account Manager

• Responsible for all post-sale activities as part of the customers’ journey, including initial onboarding, social strategy, and QBRs.
• Cultivate strong, long-term relationships with clients to enhance retention and loyalty.
• Lead the expansion and renewal processes for a diverse portfolio of customers.
• Collaborate with Solutions Managers to address clients' technical requests and ensure they receive maximum value from our platform.
• Analyze client needs and identify opportunities for upselling and cross-selling additional features and services.
• Develop and maintain accurate forecasting and reporting.
• Follow and continually execute the Oktopost process for account managers.

Systems Engineer

• Design, implement, and own robust automation workflows that execute outbound sales development processes.
• Coordinate multi-agent workflows to ensure reliability, monitoring, and smooth handoffs.
• Set standards for research, sequencing, and scheduling automation; align with pipeline and revenue goals.
• Convert GTM goals and ICP definitions into scalable prompts, data flows, and automated playbooks that support end-to-end outbound motions.
• Integrate third-party tools, APIs, and internal systems.
• Run A/B tests on prompts, templates, and timing; track conversions and the impacts of the different managed channels.
• Evaluate and standardize tooling, templates, and agents; maintain a backlog, release notes, and a clear incident/rollback process.
• Collaborate with other team functions to ensure performance reporting: meetings set, conversion lift, pipeline/revenue contribution, cycle time, and cost-per-meeting.

AI SDR Systems Engineer

Sales

• Serve as a key member of the leadership team, contributing to commercial strategy, planning, and execution.
• Act as the executive owner of new logo acquisition and ARR growth.
• Define and execute a sales strategy that expands Oktopost’s market presence.
• Build and refine scalable go-to-market playbooks, territory models, and vertical strategies.
• Continuously refine sales processes, prospecting tools, and outreach motions to maximize effectiveness and efficiency in pipeline growth.
• Manage revenue forecasting, planning, and reporting.
• Build, mentor, and inspire a high-performing sales team, with direct management of the AE’s and SDR’s teams.
• Drive a culture of accountability, excellence, and development while balancing commercial ambition with empathy.
• Personally engage with CMOs and other C-level executives in high-value, strategic pipeline opportunities.
• Actively represent Oktopost at industry events, conferences, and thought-leadership forums.
• Partner closely with Marketing, Product, and Customer Success leadership to drive alignment and maximize impact across the go-to-market engine.
• Ensure consistent use of Sandler across the sales function.

Account Manager

AI SDR Systems Engineer

Vice President of Sales