Ohio State University Physicians

Financial Clearance Representative L2 – OON/Special Coverages

Ohio State University Physicians

full-time

Posted on:

Location Type: Remote

Location: Ohio • United States

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Salary

💰 $18 - $27 per hour

About the role

  • Use integrated health information systems and telephone technology to facilitate customer interactions
  • Perform accurate search for patient in EPIC database
  • Assess patient’s financial ability to pay for services
  • Send eligibility requests to payors to verify coverage
  • Provide required clinical, insurance, and demographic information
  • Verify insurance eligibility via various tools
  • Request and create referrals as required
  • Pre-certify and obtain authorization numbers
  • Contact external companies to verify patient’s information
  • Work with the Veterans’ Administration to assure services are covered
  • Provide accurate information to billing and case management

Requirements

  • Associates degree or higher, or high school diploma/GED with 2+ years of experience in insurance, healthcare, or related field
  • Excellent customer service skills
  • Enthusiasm and compassion
  • Ability to work in a fast paced environment
  • Exceptional verbal and written communication skills
  • High level of interpersonal skills to handle sensitive, confidential situations
  • Attendance, promptness, professionalism, attention to detail
  • Knowledge and understanding of coding, insurance, and Federal, State, and 3rd party billing/reimbursement requirements
  • Experience with PC applications including MS Office and Internet
  • Ability to maintain employer training requirements
Benefits
  • Medical, dental, vision insurance
  • Health reimbursement accounts
  • Flexible spending accounts
  • Retirement plans
  • Employee assistance program
  • Paid time off
  • Holidays
  • Wellness program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
EPIC databaseinsurance verificationreferral managementpre-certificationauthorization processesbilling and reimbursementcoding knowledge
Soft Skills
customer serviceenthusiasmcompassionverbal communicationwritten communicationinterpersonal skillsattention to detailprofessionalism
Certifications
Associates degreehigh school diploma/GED