Offshore Launch

Home Services Operations Coordinator

Offshore Launch

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $1,200 per month

About the role

  • Answer inbound calls, texts, and emails professionally
  • Schedule service calls and manage the daily service calendar
  • Keep the CRM/job management system accurate and up to date
  • Follow up on leads, estimates, and open jobs
  • Handle customer follow-ups, happy calls, and review requests
  • Ensure completed jobs are invoiced correctly and on time
  • Manage equipment registrations and warranty paperwork
  • Maintain the Google Business Profile (reviews, photos, accuracy)
  • Support basic HR admin (onboarding/offboarding, records)

Requirements

  • Prior experience in home services (HVAC, plumbing, electrical, construction, etc.)
  • Experience with scheduling tools and CRMs (Housecall Pro preferred)
  • Excellent spoken and written English
  • Strong organization and attention to detail
  • Able to multitask and prioritize in a fast-paced environment
  • Proactive, reliable, and comfortable working independently
  • Customer-focused with strong problem-solving skills
Benefits
  • Up to $1200, depending on experience
  • 13th month pay
  • $500 bonus at 90-days and 14th month bonus contingent on annual performance score
  • Comprehensive HMO policy, including dependents.
  • Annual continuing education budget to support professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong organizationattention to detailmultitaskingprioritizationproactivereliableindependent workcustomer-focusedproblem-solving