Customer Success
Oddwork
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Salary
💰 £29,000 - £39,000 per year
About the role
- Take a central role in our company and jump in where needed: we’re talking onboarding new customers, support, marketing, product, sales, and GDPR – you’re everywhere (except coding).
- Ensure our customers have an amazing experience: from first contact to loyal ambassador.
- Contribute to and execute marketing initiatives, particularly via HubSpot.
- Handle new customer meetings and drive the dialogue from start to finish.
- Test new product features, gather customer insights, and relay them to our dev team.
- Be involved in GDPR, agreements, and other compliance matters.
Requirements
- Minimum two years’ experience in a Customer Success role
- Academic education in a relevant field
- Strong working knowledge of HubSpot
- Experience from a startup or fast-growing company is a plus
- You communicate fluently in English, spoken and written.
Benefits
- Freedom to experiment, question, improve – and actually make a difference.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer experiencecommunicationcustomer insightsdialogue management