Senior Technical Writer
Odaseva
full-time
Posted on:
Location Type: Hybrid
Location: Paris • France
Visit company websiteExplore more
Job Level
About the role
- Lead documentation strategy for both customer-facing and internal documentation across our SaaS platform.
- Write, update, review, and publish product documentation (e.g. Online content, guides, Release Notes, Technical documents).
- Pioneer AI-enhanced documentation workflows using tools like ChatGPT, Claude, and other LLMs to dramatically accelerate content creation.
- Collaborate closely with Product Managers to transform product specs and requirements into clear, actionable documentation.
- Partner with Engineering, Support, and CSM to ensure documentation meets diverse stakeholder needs.
- Audit, restructure, and modernize existing documentation to improve findability and usability.
- Build reusable templates, style guides, and processes that scale across the organization.
- Train and mentor team members on AI-powered documentation best practices.
- Analyze documentation metrics to identify gaps and continuously improve content quality.
- Manage multiple documentation projects simultaneously in a fast-paced environment.
Requirements
- 7+ years of technical writing experience in SaaS companies.
- Proven track record of creating high-quality documentation for complex software products.
- Strong technical aptitude with ability to quickly understand APIs, integrations, and technical architecture.
- Excellence in written communication with ability to adapt tone for different audiences (developers, end-users, internal teams).
- Full professional proficiency in both French and English.
- Experience working in fast-paced, agile environments with shifting priorities.
- Demonstrated ability to deliver high-value documentation that measurably improves customer outcomes.
- Self-starter mentality with strong project management and organizational skills.
- Collaborative mindset with excellent stakeholder management abilities.
- Hands-on experience using AI tools (ChatGPT, Claude, Gemini, etc.) for content creation.
- Familiarity with documentation platforms (Confluence, Notion).
Benefits
- Flexible Work Environment – We support a hybrid, flexible office culture.
- Competitive & Rewarding – Offering industry-leading compensation and benefits.
- Be at the forefront of AI-powered documentation transformation.
- High-impact role where your work directly influences customer success and product adoption.
- Opportunity to build and shape documentation practices across the company.
- Collaborative culture with cross-functional visibility.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical writingdocumentation strategycontent creationAPI understandingtechnical architecturedocumentation metrics analysisproject managementagile methodologiesdocumentation auditingtemplate building
Soft Skills
written communicationcollaborationstakeholder managementorganizational skillsself-starter mentalitymentoringadaptabilityfast-paced environment managementattention to detailproblem-solving