Senior Account Manager – SAP & IT Services
OctaVIA AG
full-time
Posted on:
Location Type: Hybrid
Location: Kassel • Germany
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Job Level
About the role
- End-to-end management and strategic expansion of existing key accounts
- Build long-term, trust-based customer relationships at both management and specialist levels
- Identify cross-sell and upsell opportunities within the SAP and IT services landscape
- Manage the entire sales process: requirements analysis, proposal development, presentations, and contract negotiations
- Close collaboration with internal departments (SAP Consulting, Development, Project Management)
- Participate in client meetings, workshops, and occasional tenders/RFPs
- Represent the company as a reliable, solutions-oriented partner
Requirements
- Degree in business administration, economics, or a technical field
- Several years of experience in account or key account management within the IT or SAP sector
- Good understanding of SAP solutions, IT services, or digitalization projects
- Strong customer orientation and a keen sense for customer needs
- Excellent communication and negotiation skills at decision-maker level
- Structured, independent working style with an entrepreneurial mindset
- Willingness to travel as required for client support
- Business-fluent German and very good English skills
Benefits
- Flexible working: hybrid work model & 30 days of vacation
- Personal development: mentoring, certifications & training
- Top equipment: high-performance hardware, company car & bike leasing
- Retirement & health benefits: secure your future and plan sustainably
- Sports & leisure: corporate fitness partnerships & team events
- Team & culture: flat hierarchies, open communication & a strong community
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementkey account managementrequirements analysisproposal developmentcontract negotiationsSAP solutionsIT servicesdigitalization projects
Soft Skills
customer orientationcommunication skillsnegotiation skillsindependent working styleentrepreneurial mindsettrust-buildingrelationship management
Certifications
degree in business administrationdegree in economicsdegree in technical field