Ocrolus

Full-stack Engineer

• Identify Business Process AI Opportunities within the Organization
• Build and Implement AI Solutions
• Drive Adoption and Influence Across Teams
• Explore, identify, evaluate, and deploy AI solutions
• Ensure Reliability, Quality & Governance

Lead Engineer – AI Transformation

Product Designer

• Define the user experience for our digital product, including the creation of process artifacts such as User Journeys, Interaction patterns, task-flows, sketches, wireframes, and Visual Design
• Take ownership of translating vague or qualitative customer feedback into actionable design hypotheses and workflow improvements
• Proactively seek out friction in the product experience; bring forward design problems before they are assigned to you
• Leverage AI-powered prototyping tools (including Claude, Replit, Figma Make, and similar) to rapidly generate interactive prototypes for fast feedback loops with stakeholders and customers
• Translate AI-assisted prototypes into high-fidelity, developer-ready designs in Figma, ensuring engineers can pick up and implement designs with minimal ambiguity
• Ask the right questions of stakeholders and customers upfront—surface the design inputs that matter and cut through noise to prioritize effectively
• Partner with Product Management and UX Research to identify areas of friction in the mortgage lender workflow and drive design reviews in those areas
• Look for opportunities to solve problems in unique and innovative ways and help maintain visual and brand consistency between all products and platforms
• Build functional prototypes to validate and test your designs

Application Engineer

• Troubleshoot production issues affecting our operations with a sense of urgency.
• Provide solutions to client reported issues for various projects.
• Understand the application flows and processes.
• Provide clear steps to reproduce an issue for engineering teams when a bug is identified.
• Conduct root cause analysis (RCA) when needed.
• Support continuous improvement by identifying recurring issues and coming up with solutions to reduce or eliminate such issues.
• SLA adherence for keeping applications running in a highly available environment.
• Should be an excellent team player and should be able to take responsibility for driving tickets to resolution.

Application Support Engineer

Product Manager

• Own the product vision and roadmap for Ocrolus's platform layer
• Define platform abstractions and capabilities
• Make prioritization decisions across competing BU needs
• Own end-to-end human-in-the-loop learning systems
• Partner with the Automation and ML teams to advance document accuracy
• Drive product strategy for model orchestration
• Translate emerging AI capabilities into practical platform features
• Own the developer-facing surface area of Ocrolus
• Define the platform contract that internal teams and external customers build against
• Communicate platform strategy and tradeoffs to executive leadership
• Lead a team of platform product managers

Director of Product – Platform

• Designing, implementing, and maintaining Microservices using Python.
• Designing and developing cloud based software products conforming to industry best practices.
• Build systems, services, and tools to handle new Ocrolus products and business requirements that securely scale over millions of transactions.
• Build and scale our fast-growing online services and data pipelines.
• Collaborate with other teams on security, reliability, and automation.
• Supporting the testing process, troubleshooting issues and resolving them.

Senior Software Engineer – App Infra

3D Artist

• Collaborate with designers, stakeholders and cross-functional teams to brainstorm and develop creative concepts and visual solutions to ensure design consistency and cohesive brand representation across all channels.
• Develop storyboards, visually appealing graphics, illustrations, animations, and videos that effectively convey the intended message and align with brand guidelines.
• Create captivating motion graphics and animations for various digital platforms, including websites, social media and email campaigns.
• Visual story from the given brief and can think outside the box.
• Work on projects throughout from the storyboard stage to final animation.
• Create high impact designs, illustrations and highly engaging animations and videos.
• Staying up to date on the latest graphic design and video techniques to continuously improve the quality and effectiveness of our visual content.
• Conduct quality checks on all designs and animations to ensure accuracy and adherence to brand guidelines.
• Manage multiple projects simultaneously, meet deadlines, and maintain exceptional attention to detail.

Visual and Motion Designer

Account Manager

• Facilitate weekly in-person client meetings in order to build strong relationships focused on helping facilitate the change management process within SMB/Consumer clients
• Identify opportunities to adjust client processes to maximize Ocrolus footprint
• Operate as the central point of contact for assigned customer base
• Coordinate with teammates working on the same account to provide consistent excellent service
• Ensure clients receive requested products and services in a timely fashion
• Communicate client needs, demands and goals to our internal teams
• Collaborate with sales team to reach prospective clients
• Service multiple clients concurrently while consistently meeting deadlines
• Keep records of client transactions
• Forecast and track client account metrics
• Be a vital part in helping not only the team, but the company grow

Account Manager – SMB

Senior Software Engineer

Engineer

• Act as a technical expert and trusted advisor during the post-sales process, embed with customer teams to understand their workflows and demonstrate how Ocrolus’ technology improves efficiency in mortgage origination.
• Review and consult on technical solutions, APIs, microservices, data pipelines, and integrations that solve real business problems.
• Build and support technical solutions and integrations for mortgage clients using Ocrolus, Encompass, and other POS/LOS mortgage platforms.
• Run proof-of-concepts and proof-of-value engagements that demonstrate ROI fast.
• Troubleshoot gnarly technical issues in live environments and get things back on track.
• Partner with the Account Management and Product teams to deliver value, and influence the roadmap.
• Travel occasionally (~30–50%) to customer sites and industry events

Mortgage Forward Deployed Engineer

Product Marketing

• Plan and drive product and feature launches, aligning internal stakeholders and ensuring readiness across sales, marketing, product, and account management. Own timelines, messaging, and deliverables for high-impact releases.
• Develop and evolve clear, differentiated messaging for mortgage lenders. Align product positioning to real-world customer challenges and market dynamics.
• Create content and tools, including decks, one-pagers, battlecards, case studies and more to help sales and account management teams articulate our value. Deliver training and guidance to ensure consistent, confident product narratives across the company.
• Gather intelligence on competitors, customer needs, and market trends. Use these insights to inform product strategy, marketing campaigns, and positioning.
• Work closely with product, marketing, engineering, sales and account management teams to support integrated marketing and growth initiatives. Contribute to thought leadership and awareness efforts.