OCLC

Director, Research & Strategic Insights

OCLC

full-time

Posted on:

Location: Ohio • 🇺🇸 United States

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Job Level

Lead

Tech Stack

Cloud

About the role

  • Oversees externally-facing OCLC research activity to deliver world-class thought leadership on the future of libraries and librarianship
  • Manages team of research scientists, specialists and engineers
  • Works closely with cross-functional teams (including Marketing/Communications and Global Product Management) to align priorities, support engagement and outreach, and provide timely insights into evolving library needs and practices
  • Oversee the OCLC Research agenda, including annual program planning and prioritization, in consultation with Research and Programming leadership and other OCLC divisions
  • Maintain research profile and leadership for OCLC Research
  • Serve as an expert resource for OCLC colleagues on issues pertaining to library trends (including emerging technologies), and research design and methods (including computational and AI-driven approaches)
  • Travel domestically and internationally as required
  • Represent OCLC in professional and academic research networks, and through conference presentations and public speaking

Requirements

  • Ed.D or Ph.D. (or equivalent experience)
  • 10 years or more of research and research management experience with professional standing
  • Record of effective management of research teams, including engineers/technologists
  • Demonstrated ability to lead through change – team assessment, provide opportunities for professional growth
  • Strong technology foundation ideally in a B2B environment with expertise in metadata standards and frameworks, including linked data, and related systems and technologies
  • Strong background in conducting primary and secondary research in an information-science related field, as evidenced by a publication record or other highly visible thought leadership
  • Integration of quick research projects into brand pieces (working collaboratively with marketing) and into product strategies where appropriate
  • Advanced knowledge of research methods, including computational analysis and emerging AI-driven models and approaches
  • Consumer research or applied leadership background with proven skill connecting research to applied practice in public institutions (like universities, libraries, or others)
  • Expertise in data collection and analysis, with extensive experience using qualitative and quantitative data analysis software programs
  • Advanced knowledge of statistical analysis and data science preferred
  • Demonstrated ability to communicate complex technical material, both orally and in writing
  • Travel domestically and internationally as required
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