Oversees externally-facing OCLC research activity to deliver world-class thought leadership on the future of libraries and librarianship
Manages team of research scientists, specialists and engineers
Works closely with cross-functional teams (including Marketing/Communications and Global Product Management) to align priorities, support engagement and outreach, and provide timely insights into evolving library needs and practices
Oversee the OCLC Research agenda, including annual program planning and prioritization, in consultation with Research and Programming leadership and other OCLC divisions
Maintain research profile and leadership for OCLC Research
Serve as an expert resource for OCLC colleagues on issues pertaining to library trends (including emerging technologies), and research design and methods (including computational and AI-driven approaches)
Travel domestically and internationally as required
Represent OCLC in professional and academic research networks, and through conference presentations and public speaking
Requirements
Ed.D or Ph.D. (or equivalent experience)
10 years or more of research and research management experience with professional standing
Record of effective management of research teams, including engineers/technologists
Demonstrated ability to lead through change – team assessment, provide opportunities for professional growth
Strong technology foundation ideally in a B2B environment with expertise in metadata standards and frameworks, including linked data, and related systems and technologies
Strong background in conducting primary and secondary research in an information-science related field, as evidenced by a publication record or other highly visible thought leadership
Integration of quick research projects into brand pieces (working collaboratively with marketing) and into product strategies where appropriate
Advanced knowledge of research methods, including computational analysis and emerging AI-driven models and approaches
Consumer research or applied leadership background with proven skill connecting research to applied practice in public institutions (like universities, libraries, or others)
Expertise in data collection and analysis, with extensive experience using qualitative and quantitative data analysis software programs
Advanced knowledge of statistical analysis and data science preferred
Demonstrated ability to communicate complex technical material, both orally and in writing
Travel domestically and internationally as required