responsible for the learning experience of the end user starting with the Epic implementation process and beyond Go Live
responsible for the success of a member’s training program by planning, developing, and implementing a member specific training plan
working closely with executives, member coordinators and Learning Analysts to transfer knowledge from the organization to trainers
serving as a key liaison between the service areas and OCHIN to discuss, assign, and execute training plans and materials throughout the implementation period and beyond
develop and deliver training materials, ensure prerequisites are clearly communicated, and manage logistics prior to training sessions
track participation rates, gather feedback, and provide regular reports to stakeholders
assess site readiness, establish training goals, and conduct site visits

Requirements

Bachelor’s degree in education, Healthcare, Science, Business Management, or related field or an equivalent combination of education and experience preferred
2+ years of Experience in EPIC EMR Required
Minimum of three (3) years of experience in Coordination, Logistics, Strategy or Project Management preferred
Preference given to candidates with PMP certification preferred
Travel up to 20% is required for this position
All candidates are required to complete a 50–60-minute competency assessment prior to team interview

Benefits

generous compensation package
commitment to supporting employees’ well-being
fostering a healthy work-life balance
opportunity for professional advancement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

EPIC EMRtraining program developmenttraining material deliverylogistics managementsite readiness assessmentparticipation trackingfeedback gatheringreporting

Soft Skills

communicationcoordinationstrategic planningknowledge transferliaison skills

Certifications

PMP certification