Oceans

IT Systems & Platform Administrator

Oceans

contract

Posted on:

Location Type: Remote

Location: Sri Lanka

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Tech Stack

DNS

About the role

  • Own end-to-end administration of the Google Workspace environment, including users, groups, shared drives, and security configurations.
  • Design and maintain role-based access controls and permission structures across the organization.
  • Monitor and respond to security alerts, suspicious activity, and phishing threats.
  • Resolve administrative issues within the Google Admin Console and maintain overall system health.
  • Audit the company’s SaaS platform landscape and establish standardized governance across tools.
  • Redesign access structures to ensure secure, role-based permissions across internal platforms.
  • Manage administrative ownership, authentication controls, and platform lifecycle management.
  • Implement best practices for platform configuration, security, and operational reliability.
  • Manage domain infrastructure, DNS records, and hosting configurations across company properties.
  • Maintain TXT, MX, verification, and other DNS records required for operational services.
  • Troubleshoot domain-level issues impacting email, authentication, integrations, or platform connectivity.
  • Ensure reliable backend configuration across the company’s digital infrastructure.
  • Serve as the escalation point for complex internal IT and platform configuration issues.
  • Identify and resolve misconfigurations across SaaS tools, integrations, and infrastructure components.
  • Clean up legacy configurations created by prior vendors and historical implementations.
  • Coordinate with external agencies or vendors when specialized implementation work is required.
  • Develop clear documentation across systems, configurations, platform ownership, and architecture.
  • Establish operational standards for system administration, access governance, and infrastructure management.
  • Ensure technical environments remain understandable, maintainable, and scalable as the organization grows.
  • Build a documentation-first culture that supports long-term infrastructure stability.
  • Work closely with the client’s leadership team and cross-functional stakeholders to ensure their technology environment supports daily operations, security, and growth.

Requirements

  • 4–6 years of experience in IT systems administration, platform administration, or technical infrastructure roles within fast-growing organizations.
  • Extensive hands-on experience administering Google Workspace environments, including user management, security policies, and access governance.
  • Strong expertise managing SaaS platforms and designing scalable permission structures across multi-tool ecosystems.
  • Hands-on experience configuring and troubleshooting domain and DNS infrastructure, including records, verification, and backend connectivity.
  • Ability to independently diagnose and resolve complex platform configuration issues with minimal supervision.
  • Clear technical communication skills, with the ability to explain infrastructure decisions to non-technical stakeholders.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Google Workspace administrationrole-based access controlsecurity configurationSaaS platform managementDNS configurationtroubleshootingplatform lifecycle managementoperational reliabilityauthentication controlssystem health monitoring
Soft Skills
technical communicationproblem-solvingcollaborationdocumentationindependent diagnosisstakeholder engagementorganizational skillsattention to detailescalation managementcross-functional teamwork