Oceans

Revenue Operations

• Owning the daily intelligence briefing: consolidating pipeline activity, rep performance, and risk signals across all data sources into a single morning view so leadership starts every day operating from insight, not assembly.
• Identifying and flagging pipeline anomalies, at-risk deals, and high-priority entrants with enough context for leadership to act rather than investigate.
• Monitoring SLA and timeline adherence by rep and by segment, surfacing drift before it compounds.
• Translating departmental goals into projects, plans, and measurable outcomes.
• Building and maintaining the processes and SOPs that allow the department to operate without the Head of Revenue Operations serving as the system of record.
• Preparing leadership for rep 1:1s and deal reviews with deal-level context so coaching time is spent on strategy, not status reconstruction.
• Supporting the development and refinement of outbound and channel messaging across all segments and lead sources, including industry and persona analysis as requested.
• Tracking special projects and priorities for the Head of Revenue Operations using project management tooling.
• Acting as the voice of the Head of Revenue Operations in internal meetings when needed.

Chief of Staff – Revenue Operations

Chief of Staff

• Partner with TA leadership to define priorities, goals, and success metrics for recruiting
• Translate organizational hiring needs and sales pipeline forecasts into actionable TA strategies
• Ensure recruiting initiatives align with broader workforce planning and business objectives
• Drive clarity on what matters most, and keep the team focused on outcomes over activity
• Oversee recruiting operations including funnel management, candidate experience, recruiter enablement, and employer branding initiatives
• Drive process improvements across sourcing, interviewing, and offer management
• Monitor key recruiting KPIs (quality of hire, time-to-fill, match quality, candidate experience) and drive corrective actions
• Build fungibility and continuity across the TA team through clear SOPs, playbooks, and best practices
• Lead cross-functional initiatives such as employer branding campaigns, diversity hiring programs, and recruiting technology rollouts
• Own special projects that improve recruiter productivity and candidate engagement in partnership with TA Marketing and Operations
• Ensure initiatives ship on time, with clear owners, milestones, and outcomes
• Act as a central connector between TA leadership, recruiters, and cross-functional stakeholders
• Prepare executive-ready updates, dashboards, and performance reporting
• Synthesize recruiting data into clear insights and recommendations that support decision-making
• Support training, enablement, and upskilling initiatives within the TA team
• Champion tools, templates, and frameworks that standardize best practices
• Foster a culture of accountability, collaboration, and continuous improvement.