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Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Owning the daily intelligence briefing: consolidating pipeline activity, rep performance, and risk signals across all data sources into a single morning view so leadership starts every day operating from insight, not assembly.
- Identifying and flagging pipeline anomalies, at-risk deals, and high-priority entrants with enough context for leadership to act rather than investigate.
- Monitoring SLA and timeline adherence by rep and by segment, surfacing drift before it compounds.
- Translating departmental goals into projects, plans, and measurable outcomes.
- Building and maintaining the processes and SOPs that allow the department to operate without the Head of Revenue Operations serving as the system of record.
- Preparing leadership for rep 1:1s and deal reviews with deal-level context so coaching time is spent on strategy, not status reconstruction.
- Supporting the development and refinement of outbound and channel messaging across all segments and lead sources, including industry and persona analysis as requested.
- Tracking special projects and priorities for the Head of Revenue Operations using project management tooling.
- Acting as the voice of the Head of Revenue Operations in internal meetings when needed.
Requirements
What you’ll need- Deep experience in operations or strategic project management is preferred.
- Exposure to a sales environment and familiarity with revenue vocabulary is a very strong plus.
- Strong hands-on skills with HubSpot or similar CRM: reports, dashboards, automations, and data management.
- Proven experience creating and maintaining SOPs and process playbooks.
- Comfortable synthesizing multiple data sources, tracking pipeline health, and surfacing rep-level performance insights. Ease with basic quantitative analysis and percentage-based math a plus.
- Sharp instincts for risk identification: identifying problems early and escalating with the right context so leadership can act decisively.
- Working familiarity with AI tools and workflows sufficient to support and enhance day-to-day operations.
- Excellent communicator: able to draft executive-level updates, run meetings, and represent leadership.
- Strong organizational instincts with a track record of keeping leaders focused and nothing falling through the cracks.
Benefits
Comp & perks- 🌐 Worldwide Post a Job Affiliates Search Remote Jobs Oceans Website LinkedIn All Job Openings 201 - 500 employees 🎯 Recruiter 👥 HR Tech 🤝 B2B Recruitment
- HR Tech
- B2B Oceans is a company that provides highly skilled, global remote talent to businesses in various sectors such as operations, finance, marketing, and administration. They are focused on fixing the outdated reputation of outsourcing by offering experienced and motivated professionals—referred to as 'Divers'—who seamlessly integrate into companies, significantly contributing to their success. Oceans prides itself on ensuring strong matches between their clients and Divers through a meticulous selection process, offering continuous upskilling, high retention rates, and exceptional client support. They cater to startups, e-commerce businesses, small businesses, and solopreneurs, enabling them to scale efficiently with top-notch remote talent. Chief of Staff – Revenue Operations 🔥 2 hours ago 🏢🏡 Colombo – Hybrid ⏰ Full Time 🔴 Lead 💹 Revenue Operations Apply Now Find Similar Remote Jobs Receive Emails For Remote Jobs 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Upload Resume Report problem 📋 Description
- Owning the daily intelligence briefing: consolidating pipeline activity, rep performance, and risk signals across all data sources into a single morning view so leadership starts every day operating from insight, not assembly.
- Identifying and flagging pipeline anomalies, at-risk deals, and high-priority entrants with enough context for leadership to act rather than investigate.
- Monitoring SLA and timeline adherence by rep and by segment, surfacing drift before it compounds.
- Translating departmental goals into projects, plans, and measurable outcomes.
- Building and maintaining the processes and SOPs that allow the department to operate without the Head of Revenue Operations serving as the system of record.
- Preparing leadership for rep 1:1s and deal reviews with deal-level context so coaching time is spent on strategy, not status reconstruction.
- Supporting the development and refinement of outbound and channel messaging across all segments and lead sources, including industry and persona analysis as requested.
- Tracking special projects and priorities for the Head of Revenue Operations using project management tooling.
- Acting as the voice of the Head of Revenue Operations in internal meetings when needed. 🎯 Requirements
- Deep experience in operations or strategic project management is preferred.
- Exposure to a sales environment and familiarity with revenue vocabulary is a very strong plus.
- Strong hands-on skills with HubSpot or similar CRM: reports, dashboards, automations, and data management.
- Proven experience creating and maintaining SOPs and process playbooks.
- Comfortable synthesizing multiple data sources, tracking pipeline health, and surfacing rep-level performance insights. Ease with basic quantitative analysis and percentage-based math a plus.
- Sharp instincts for risk identification: identifying problems early and escalating with the right context so leadership can act decisively.
- Working familiarity with AI tools and workflows sufficient to support and enhance day-to-day operations.
- Excellent communicator: able to draft executive-level updates, run meetings, and represent leadership.
- Strong organizational instincts with a track record of keeping leaders focused and nothing falling through the cracks. Apply Now
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementstrategic project managementdata analysispipeline health trackingSOP creationprocess playbook maintenancequantitative analysisrisk identificationCRM managementautomation
Soft Skills
communicationorganizational skillsleadership representationsynthesis of dataproblem identificationcontextual escalationmeeting facilitationfocus maintenancestrategic coachingexecutive-level drafting
