Observe.AI

Director, Product Management

Observe.AI

full-time

Posted on:

Location Type: Hybrid

Location: Redwood CityCaliforniaUnited States

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Salary

💰 $230,000 - $260,000 per year

Job Level

About the role

  • Own and build a frontier Agentic AI product.
  • Turn AI breakthroughs into real enterprise impact.
  • Ship from 0 → 1 → scale.
  • Design trusted, enterprise-ready agents.
  • Raise the bar across product and platform.
  • Be the face of Agentic platform.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or related field required; MBA or advanced technical degree preferred
  • 10+ years of product management (or equivalent) experience, including owning major product areas end-to-end; demonstrated success as a hands-on “builder PM” leading 0→1 scale initiatives.
  • Customer-obsessed product leadership: Demonstrated ability to build deep empathy for users and buyers, uncover true pain points, and translate them into products that deliver measurable business outcomes.
  • Executive presence and customer-facing credibility: Extensive experience leading US enterprise customer engagements—navigating exec stakeholders, running roadmap/value conversations, and representing the product/org with confidence and clarity.
  • Product delivery & enterprise trust: Proven track record shipping AI/ML products (LLMs/GenAI powered) from concept to enterprise scale, embedding governance, guardrails, auditability, privacy, and human-in-the-loop systems into production.
  • Agentic systems expertise: Comfortable prototyping and iterating directly with agentic systems — including prompt/agent design, experimentation and eval frameworks. Strong understanding of LLMs, RAG, agent/tool use, orchestration patterns including how to diagnose and improve probabilistic systems.
  • High ownership and comfort operating in ambiguity; thrives in fast-moving, innovation-heavy environments and drives clarity from first principles.
  • Bonus: Previous experience in CX, Reporting/BI tools, Coaching, Compliance, Quality Management or adjacent domains.
Benefits
  • Competitive compensation including equity
  • Excellent medical, dental, and vision insurance options
  • Flexible time off
  • 10 Company holidays + Winter Break and up to 16-weeks of parental leave
  • 401K plan
  • Quarterly Lifestyle Spend
  • Monthly Mobile + Internet Stipend
  • Pre-tax Commuter Benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementAI productsML productsLLMsGenAIprompt designagent designexperimentation frameworksorchestration patternshuman-in-the-loop systems
Soft Skills
customer empathyproduct leadershipexecutive presencecustomer engagementclarity in communicationhigh ownershipoperating in ambiguityinnovation-drivendriving claritystakeholder navigation
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in EngineeringMBAadvanced technical degree