Oberalp Group

Operations

• Manage and process B2B sales orders in the ERP system, ensuring timely and accurate deliveries (quantity and quality)
• Serve as the primary day-to-day contact for customers and sales teams (pre- and post-sales)
• Coordinate with logistics, credit control and invoicing teams
• Handle customer inquiries, order status updates and claims
• Support sales activities: campaigns, quotations, reporting and analysis
• Provide support for tools and processes (ERP, B2B portal, EDI)

Customer Operations