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Oberalp Group

Customer Operations

Oberalp Group

Manage B2B customer operations and sales processes at Oberalp Group. Ensure timely deliveries and coordinate with relevant teams in a dynamic environment.

Posted 7/11/2026full-timeBolzano • 🇮🇹 ItalyJuniorMid-Level💰 €32,000 - €36,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing B2B sales orders and customer support, with strong communication skills in French and English. Proficient in coordinating logistics and utilizing ERP systems to ensure accurate and timely deliveries.

Highest-signal resume keywords
B2B Sales Order ManagementERP System ProficiencyCustomer Support ExperienceStrong Communication SkillsMicrosoft Office (Excel) Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
B2B Sales Order ManagementCustomer SupportLogistics CoordinationOrder ProcessingReporting and AnalysisQuotation PreparationAttention to DetailTimely Delivery Management
Soft Skills
Strong Communication SkillsReliabilityOrganizational Skills
Tools & Technologies
ERP SystemB2B PortalEDI
Industry Keywords
B2B SalesCustomer InquiriesClaims HandlingSales Activities Support

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Manage and process B2B sales orders in the ERP system, ensuring timely and accurate deliveries (quantity and quality)
  • Serve as the primary day-to-day contact for customers and sales teams (pre- and post-sales)
  • Coordinate with logistics, credit control and invoicing teams
  • Handle customer inquiries, order status updates and claims
  • Support sales activities: campaigns, quotations, reporting and analysis
  • Provide support for tools and processes (ERP, B2B portal, EDI)

Requirements

What you’ll need
  • Excellent French language skills
  • Very good English
  • Italian or German is a plus
  • At least 2 years of experience in customer support, logistics, or administration
  • Knowledge of Microsoft Office (Excel)
  • Strong communication skills
  • Reliable, well organized and attentive to detail
  • Passion for sports is an advantage

Benefits

Comp & perks
  • Additional target bonus of 5-10% of base salary