OakNorth

Senior Product Manager – Monitoring, Digital Lending

OakNorth

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

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About the role

  • OakNorth is looking for a Senior Product Manager to lead the re-imagining and digitisation of in-life loan monitoring as part of the Digital Lending programme within the Lending business unit.
  • You will own the product strategy, roadmap, and outcomes for digitising risk-based monitoring processes.
  • Monitor existing working practices; ensure better ways of working are implemented and understood.
  • Lead the redesign of existing monitoring processes and translate them into product requirements, workflows, and decision support.
  • Ensure delivery of monitoring capabilities that are actively adopted and trusted by Monitoring, Credit, and Risk teams.
  • Partner closely with Risk, Credit, Compliance, and Legal to ensure changes are robust.

Requirements

  • Have explicit, hands-on experience digitising in-life monitoring or equivalent post-origination risk processes in lending.
  • Have re-designed and embedded risk-based processes before—and understand why they succeed or fail in practice.
  • Bring strong conviction, resilience, and credibility when challenging entrenched ways of working.
  • Are comfortable operating in environments with high regulatory scrutiny and strong expert opinion.
  • Have a proven track record of delivering adopted change, not just launching tools.
  • Understand the monitoring technology ecosystem and can confidently evaluate build vs buy options.
  • Are decisive, outcome-focused, and willing to stand behind difficult product decisions.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
product strategyroadmap developmentrisk-based monitoringprocess redesignworkflow translationdecision supportchange managementmonitoring technology evaluationdigitisationpost-origination risk processes
Soft Skills
leadershipconvictionresiliencecredibilitydecisivenessoutcome-focusedcollaborationadaptabilitycommunicationproblem-solving