Nymbus

Operations

• The Digital Operations Specialist is responsible for performing and overseeing all deposit servicing functions and associated money movement for Nymbus digital clients. This role serves as the primary liaison and subject matter expert for back office operations, ensuring accuracy, compliance, and timely resolution of exceptions.\n• In addition to delivering exceptional internal and external customer service, the Digital Operations Specialist manages back office functions—including ACH exception processing, wires, MRDC review, and ticket resolution—while supporting the production and maintenance of client accounts. They proactively identify and implement process improvements, manage new product initiatives and ensure all work is performed in accordance with established policies, procedures, and Service Level Agreements (SLAs).\n• Success in this role requires strong analytical skills, diligence in managing deadlines, and the ability to collaborate with cross-functional teams to achieve operational excellence. The Digital Operations Specialist will also provide guidance and support to peers, ensuring team goals are met, and projects are executed effectively.