NV5

JIRA Administrator

NV5

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Deploy and configure JIRA as the centralized ticketing system for tracking task assignments, deliverables, and performance metrics.
  • Integrate JIRA with other collaboration tools, ensuring seamless data sharing and automated status updates.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or five (5) years of equivalent experience in JIRA administration
  • Demonstrated experience in configuring JIRA workflows, managing issue tracking systems, and integrating JIRA with GitLab, Confluence, or other DevOps tools.
  • Demonstrated experience with Agile methodologies, dashboard customization, and service level agreement (SLA) monitoring.
  • Strong analytical skills to support issue resolution and system performance enhancements.
  • Ability to manage and prioritize complex project tasks.
  • Atlassian Certified JIRA Administrator or ITIL Foundation Certificate preferred.
  • Portuguese or Spanish language skills preferred.
Benefits
  • medical
  • dental
  • life insurance
  • FTO
  • 401(k)
  • professional development/advancement opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
JIRA administrationJIRA workflows configurationissue tracking systems managementJIRA integration with GitLabJIRA integration with ConfluenceAgile methodologiesdashboard customizationservice level agreement (SLA) monitoringanalytical skillsproject task management
Soft Skills
strong analytical skillsability to manage complex tasksability to prioritize tasks
Certifications
Atlassian Certified JIRA AdministratorITIL Foundation Certificate