NUWAVE Communications, Inc

Technical Writer

• Assist in managing product documentation and internal process documentation.
• Write, edit, and format product documentation and internal process documentation.
• Collaborate with technical teams to gather and research information about products and processes.
• Review, fact-check, and refine AI-generated content.

Sales

• Recruit and onboard new European carrier and service provider partners to expand NUWAVE’s regional presence and increase recurring revenue.
• Achieve consistent year-over-year revenue growth within existing European channel relationships.
• Develop and execute territory business plans aligned to NUWAVE’s global sales strategy and revenue targets.
• Manage the full sales cycle from lead generation through contract execution for carrier and service provider accounts.
• Identify and pursue new business opportunities within the European UC and cloud communications market.
• Own and maintain an accurate, up-to-date sales pipeline for the European territory in HubSpot CRM.
• Provide monthly and quarterly revenue forecasts to sales leadership.
• Monitor European telecom market trends, regulatory developments, and competitive landscape.
• Collaborate with NUWAVE Academy to ensure partners complete onboarding and ongoing training requirements.
• Document all customer and partner communications in HubSpot CRM; follow up on all calls and meetings with written summaries.

Technical Writer

European Carrier Sales Director