Develop responsive, accessible, and modern user interfaces in the ServiceNow Service Portal using HTML5, CSS3, JavaScript, AngularJS, and Bootstrap.
Customize and enhance existing Service Portals, widgets, and workspace components to improve performance and usability.
Translate user stories, wireframes, and design mockups into functional, reusable components within ServiceNow.
Work closely with senior developers, architects, and project managers to estimate, implement, test, and deploy requested features.
Support the configuration of ServiceNow applications, including Service Catalog, Knowledge Management, and custom portal widgets.
Participate in code reviews, peer programming sessions, and knowledgesharing workshops to continuously learn and improve practices.
Write and maintain technical documentation for all new and modified functionality.
Troubleshoot and resolve issues quickly, providing excellent communication with internal and client stakeholders.
Collaborate within Agile teams to plan and deliver highquality sprint outcomes.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related discipline, or equivalent experience.
2–4 years of experience designing and developing ServiceNow Service Portals using HTML, CSS, AngularJS, and Bootstrap.
Experience customizing and extending ServiceNow applications and modules (e.g., ITSM, HRSD, CSM, or SPM).
Working knowledge of JavaScript and familiarity with UI design best practices for scalability and performance.
Strong understanding of ServiceNow platform architecture, client/serverside scripting, and data models.
Experience working with REST and SOAP APIs for integrating external data sources when building portal widgets.
Ability to clearly communicate technical information to both technical and nontechnical audiences.
ServiceNow Certified System Administrator (CSA) and ServiceNow Portal Fundamentals certification preferred, or the ability to obtain within six months of hire.
US Citizen with the ability to attain a public trust clearance.

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Disability and Life Insurance
Parental Leave
401K
Paid Time Off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HTML5CSS3JavaScriptAngularJSBootstrapServiceNowREST APIsSOAP APIsclient-side scriptingserver-side scripting

Soft Skills

communicationcollaborationtroubleshootingproblem-solvingpeer programmingknowledge sharingtechnical documentationAgile methodologyuser story translationperformance improvement

Certifications

ServiceNow Certified System Administrator (CSA)ServiceNow Portal Fundamentals