Nuvei

Senior Relationship Manager – Travel

Nuvei

full-time

Posted on:

Location Type: Hybrid

Location: Amsterdam • Netherlands

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Job Level

Senior

About the role

  • Manage and nurture relationships with key travel industry partners, acting as the main point of contact.
  • Identify and pursue new business opportunities within the travel sector to drive growth.
  • Ensure a high level of client satisfaction by understanding partner needs and delivering exceptional service.
  • Collaborate closely with internal teams—including sales, product, and technical teams—to deliver customized payment solutions.
  • Monitor industry trends and competitor activities to proactively address client needs and market changes.
  • Prepare and deliver presentations, proposals, and reports to both clients and internal stakeholders.
  • Lead by example: Set the standard for client engagement and operational excellence within the team.
  • Represent Nuvei at industry events, conferences, and meetings as required.

Requirements

  • 5+ years of experience in Relationship Management or Account Management within Payments (PSP/Acquirer) and/or Travel industry (airlines, OTAs, GDS).
  • Proven track record of managing enterprise-level clients and driving revenue growth.
  • Deep understanding of the travel payment ecosystem, including partners such as GDS, BSP/ARC channels, IATA, UATP, and alternative payment methods.
  • Clear understanding of industry challenges and growth drivers.
  • Strong operational excellence mindset and ability to execute flawlessly.
  • Exceptional relationship-building and stakeholder management skills.
  • Comfortable working with data and translating insights into actionable recommendations.
  • Self-motivated, proactive, and able to work independently in a fast-paced environment.
  • Fluency in English; additional European languages are a plus.
  • Willingness to travel as required.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Relationship ManagementAccount ManagementPaymentsTravel payment ecosystemData analysisRevenue growthOperational excellenceStakeholder managementPresentation skillsProposal writing
Soft Skills
Client engagementInterpersonal skillsProactive mindsetSelf-motivationCollaborationCommunication skillsProblem-solvingAdaptabilityLeadershipCustomer service