Associate Director, Access & Reimbursement
Nuvalent, Inc.
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $185,000 - $205,000 per year
Job Level
About the role
- Reporting to the Director, Patient Access Services, the Associate Director, Access & Reimbursement (ADAR) will be a critical member of the Market Access team to create patient impact by providing field access support and education to healthcare professionals (HCPs)
- Helps to maximize patient access to products
- This role will be an empowered and confident subject matter expert in supporting complex patient cases through understanding the payer landscape, customer engagement, and internal cross-functional collaboration
- Support the patient access strategy and operations, working closely with the Patient Support (PS) team on patient cases and program oversight
- Provides education to HCPs and their staff on payer-specific coverage criteria and documentation requirements to help address access and reimbursement barriers for prescriptions already in progress
- Delivers guidance on access support, including processes, forms, payer-related coverage challenges, and the Nuvalent patient financial support programs
- Proactively identify and help to resolve payer, account, and patient access barriers using data-driven insights, dashboards, and cross-functional collaboration
- Coordinate with specialty pharmacy, PS operations, payer, market access, medical affairs, and other cross-functional colleagues to support patient access
- Triage and resolve patient support related questions and access concerns escalated from field teams, ensuring timely and compliant resolution
- Educate and inform regional field facing teams on PS programs, geographical payer nuances, access challenge trends, and program insights
- Develop patient access and reimbursement strategies with cross-functional teams, while monitoring regulatory, payer & industry trends, to proactively & compliantly address access challenges
- Support oversight of patient support programs (financial assistance & non-commercial specialty pharmacy); ensuring accountability for positive customer impact & excellence
Requirements
- Bachelor's degree is required
- 8+ years of biopharma experience, including 3+ years of oncology field reimbursement manager (FRM) / or access reimbursement manager (ARM) experience with established relationships at major oncology centers across the country
- Extensive experience in oral / specialty oncology access, rare disease launch, program implementation, and payer navigation
- Demonstrated excellence in customer engagement
- Previous experience supporting HCP staff through complex reimbursement barriers, prior authorizations, appeals, and providing education
- Knowledge of all national health insurers (commercial & government) including billing/coding
- Highly organized, team player, excellent communicator, problem solver, and presenter
- Able to work effectively & autonomously through ambiguity
- All activities must comply with HIPAA, OIG, FDA regulations, and Nuvalent policies. This is a non-promotional role
- Previous experience in a clinical role, NSCLC, Patient Services program oversight, & vendor management preferred
- Prior Authorization Certified Specialist preferred
- Willingness to travel domestically up to 20% (customer engagements, internal & vendor meetings)
Benefits
- medical, dental, and vision insurance
- 401(k) retirement savings plan
- generous paid time off (including a summer and winter company shutdown)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
biopharma experienceoncology field reimbursement managementpayer navigationprogram implementationbillingcodingprior authorizationsappealspatient financial support programspatient access strategy
Soft Skills
customer engagementproblem solvingcommunicationteam playerorganizational skillspresentation skillsability to work autonomouslyability to work through ambiguitycross-functional collaborationeducation
Certifications
Bachelor's degreePrior Authorization Certified Specialist