Account Representative
Nutrien Ag Solutions LAS
full-time
Posted on:
Location Type: Office
Location: Deerfield • Illinois • United States
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Salary
💰 $51,400 - $88,000 per year
Job Level
About the role
- Interact and communicate with customers in the areas of order entry, shipment, and logistics
- Learn and understand Nitrogen, Phosphate, Potassium nutrients, and specialty products
- Collaborate with Sales, Transportation, Product Management, Supply Chain, and Credit
- Accurately handle moderate and complex customer inquiries
- Provide guidance and mentorship as needed
- Create and analyze supporting documents for audits
- Collect and analyze data, generate reports and presentations
- Drive and identify areas of improvement in Customer Experience team
Requirements
- Bachelor’s degree in Agriculture, Business Administration, Supply Chain, Logistics or related four-year degree
- A passion for Customer Experience with 1-3+ years of related experience
- Experience or background in Agricultural, Commodities, Industrial Chemicals is beneficial but not required
- Excellent problem resolution and analytical skills
- Excellent communication skills
- Experience and proficiency in a variety of software programs, particularly SAP and Microsoft Office products
Benefits
- comprehensive medical, dental, vision coverage
- life insurance
- disability coverage for positions working more than 30 hours per week
- retirement program with generous matching employer contributions
- paid vacation
- sick days and holidays
- paid personal and maternity/parental leaves
- Employee and Family Assistance Program
- annual incentive plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisreport generationaudit documentationorder entryshipment logisticscustomer inquiry resolutionmentorship
Soft Skills
communicationproblem resolutionanalytical skillscollaborationcustomer experience focus