
Customer Service Specialist, Feed
Nutrien Ag Solutions LAS
full-time
Posted on:
Location Type: Office
Location: Joplin • Montana • United States
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Salary
💰 $53,800 - $76,800 per year
Tech Stack
About the role
- Process orders and maintain accurate system entries.
- Manage raw materials documentation and compliance.
- Support international processing and maintain required standards.
- Oversee warehousing documentation and regulatory adherence.
- Prepare and update daily, monthly, and quarterly reports.
- Track natural gas usage and update reports daily.
- Resolve customer complaints and support incident documentation.
- Record acid shipments and material consumption.
- Provide COAs and required statistical documents.
- Enter pricing, process invoices, and validate shipment records.
- Maintain logistics, customer, and inventory files.
- Prepare freight bills and negotiate rates with carriers.
- Coordinate rail activities and track railcar movement.
- Ensure transportation compliance with all regulations.
- Complete month‑end verifications and prepare journal entries.
- Produce SQC graphs, control limits, and other monthly reporting.
- Prepare quarterly and annual shipments and forecasting reports.
- Conduct SF/SF and HARCP audits.
- Manage and prepare for customer audits.
- Support logistics center policy compliance.
- Prepare acid orders and monitor shipments for multiple sites.
- Prepare sales and use tax documentation.
- Maintain forecasting and production planning for all assigned sites.
- Order required raw materials and monitor inventories.
- Maintain supply chain needs for a multi-product distribution line.
- Follow all Nutrien policies and safety requirements.
- Ensure compliance with domestic and international regulatory standards.
- Strong attention to detail and organizational skills.
- Understanding of forecasting, inventory, and production planning.
- Commitment to safety, compliance, and company policies.
Requirements
- High School Diploma, required
- Associate degree or technical diploma in Supply Chain, Logistics, Agriculture, Business, or related field, preferred
- Minimum of 2 years of experience in logistics, customer service, or materials management, preferably in agriculture, chemical, or manufacturing industries.
- Experience with order processing, shipping/receiving, and inventory management.
- Experience with financial systems (Oracle preferred) and/or Enterprise Asset Management (EAM) systems.
- Proficient in Microsoft Office.
Benefits
- 410K
- Medical
- Dental
- Vision
- Short Term incentive programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order processingshippingreceivinginventory managementfinancial systemsEnterprise Asset Managementforecastingproduction planningdocumentation compliancereporting
Soft Skills
attention to detailorganizational skillscustomer servicecommitment to safetycomplianceproblem-solvingnegotiationaudit managementcommunicationteam coordination