Business Analyst, OTC Process Owner
Nutrien Ag Solutions LAS
full-time
Posted on:
Location Type: Office
Location: Calgary • Canada
Visit company websiteExplore more
Tech Stack
About the role
- Serve as a key partner to internal stakeholders by providing timely, accurate, and efficient support in the cash tendering space.
- Partner with the Accounts Receivable operations teams to identify payment processing improvements, control gaps, and governance needs across multiple business units.
- Build collaborative relationships with project teams and key stakeholders to ensure alignment and effective issue resolution.
- Perform root cause analysis on recurring payment exceptions (e.g., unapplied cash, lockbox variances, returned payments) and provide recommendations for automation or process enhancements.
- Conduct cross‑ERP and cross‑functional assessments to identify opportunities for payment standardization and simplification.
- Create and maintain business process documentation, workflow diagrams, and testing materials specific to payment processing activities.
- Support the design and execution of payment‑related testing—planning, performing, monitoring, and enhancing test procedures as needed.
- Analyze payment workflows to gather requirements and identify system or process improvements that reduce manual effort and enhance data accuracy.
- Collaborate closely with business stakeholders, project leads, and technical teams to clarify requirements and ensure consistency across systems and processes.
- Provide ongoing support to leadership and operational teams regarding payment processing standards, exceptions, and recommended solutions.
Requirements
- Bachelor’s degree in Accounting, Finance, or a related discipline.
- 3+ years’ experience in payment processing, accounts receivable, business analysis, or a similar financial operations role.
- Strong attention to detail and accuracy.
- Self‑motivated with the ability to prioritize tasks and manage competing deadlines.
- Collaborative mindset, thriving in a team‑based environment.
- Excellent analytical and problem‑solving skills with the ability to troubleshoot payment issues.
- Ability to understand business concepts and translate them into effective operational processes.
- Ownership mentality with a focus on advocating for improved technical or process solutions.
- Strong communication skills with the ability to present insights and recommendations clearly to cross‑functional partners and leadership.
- Experience with Microsoft Visio preferred.
- Experience with PeopleSoft, OnBase, HighRadius, and/or SAP S/4HANA is an asset.
Benefits
- 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payment processingaccounts receivablebusiness analysisroot cause analysisprocess enhancementspayment standardizationworkflow documentationtesting proceduresdata accuracyfinancial operations
Soft Skills
attention to detailself-motivatedcollaborative mindsetanalytical skillsproblem-solving skillsownership mentalitystrong communication skillsability to prioritize tasksability to manage deadlinesability to translate business concepts
Certifications
Bachelor’s degree in AccountingBachelor’s degree in Finance