Strategic Partner Manager
Nursa
full-time
Posted on:
Location Type: Remote
Location: Montana • United States
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About the role
- Manage facility relationships across your region, while building towards business goals
- Present business reviews that highlight wins and opportunity areas for your facility partners, working with our analytics team to identify the most relevant information
- Minimize churn and redirect our partners to growth opportunities through the use of Nursa products
- Work with our Product, S&O, Marketing, and Sales teams to ensure facilities have the best possible experience when using our platform, and inform facilities when new products or updates are launched
- Use data-driven insights to identify opportunities for optimization, growth, and retention
Requirements
- Proven success in a client-facing sales / account management role or related experience
- You empathize with customer needs and adapt to meet their unique goals resulting in an increase in customer satisfaction, retention, and product adoption
- You are a thoughtful, customer-first thinker who can create data-driven recommendations that drive results
- You can navigate sales tools with ease (Salesforce, Google Apps, Groove)
- You have a data-driven mindset and use it to achieve business impact
- Prior marketplace, healthcare, tech, or startup experience is a plus, but not required
- Preference for location in the greater St. Louis area
- Access to reliable transportation
Benefits
- 60% of medical premiums covered
- 401k match
- Equity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
client-facingcustomer satisfactionretentionproduct adoptiondata-driven recommendationscustomer-first thinkingadaptabilitythoughtfulness