Nursa

Full-stack Engineer

• Be a productive member of the mob. Work embedded within our collaborative team, rotating roles as we solve problems together. Stay present and engaged, embrace different perspectives, and contribute both as the person driving implementation and as a guide helping others shape solutions.
• Own system design decisions. Model the domain in ways that make our system extendable and reduce complexity. Your architectural thinking will influence how we structure code and decisions for the long term.
• Drive team learning around AI workflows. Help expand our collective knowledge about integrating AI tooling and prompt engineering into our development process. We’re learning this together, and we need someone curious about what works and what doesn’t.
• Lead code reviews in Go and React Native. Conduct thorough reviews that improve code quality and share knowledge across the team. Participate in collaborative code sessions where multiple team members review and discuss changes together.
• Apply YAGNI principles. Help us stay focused on what we actually need right now rather than over-engineering for hypothetical futures. This discipline keeps our codebase clean and our team moving fast.

Senior Software Engineer

Account Executive

• Independently develop and execute against a sales pipeline of interested healthcare facilities across your territory
• Independently prioritize outreach efforts based on impact versus effort
• Engage with facilities through in-person visits, phone calls, demos, networking events, existing relationships, and referrals
• Consistently hit or exceed monthly quota targets
• Balance providing white-glove support and app training to facility administrators / schedulers and building strategic relationships with facility decision makers
• Develop strategic growth plans that incentivize new facility customers to increase usage of Nursa and incorporate Nursa into their daily business processes
• Collaborate cross-functionally to share facility feedback, solve facility blockers, and identify growth opportunities
• Prospect, sign new business, and nurture customers to critical mass before handing off to account management
• Travel frequently within assigned Virginia territory

Customer Support

• On the front lines working with Nursa platform users through inbound customer support channels
• Primary contact for our users, supporting facilities and clinicians by answering basic technical and process questions about the Nursa app
• Support all forms of inbound communication with users, including chat, phone and email
• Maintain callback requests and outbound communications as needed
• Welcome and educate new users to our app
• User verification and documentation
• Research shift discrepancies
• Troubleshooting app functionality with users

Senior Software Engineer

Account Executive

Customer Support Specialist