About the role
- Act as the principal contact point for clients
- Manage group booking enquiries and drive event revenue
- Collaborate with marketing, operations, customer service teams
- Update CRM system and attend client events to build relationships
Requirements
- Mid-level experience in customer account management
- Excellent communication and interpersonal skills
- Ability to work collaboratively across teams
- Experience in CRM systems and event management
- Strong analytical skills for performance reporting
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer account managementevent managementperformance reporting
Soft skills
communication skillsinterpersonal skillscollaborative skillsanalytical skills