Global Head of Employee Engagement and Internal Communications
NTT DATA, Inc.
Global Head of Employee Engagement and Internal Communications – Practices and Connectivity
NTT
full-time
Posted on:
Origin: • 🇮🇳 India
Visit company websiteJob Level
Entry Level
About the role
- Lead and deliver EIC Strategy
- Develop and execute the Practice/Business EIC plan aligned with global objectives and best practices and tailored to local needs.
- Lead EIC Practice/Business team across this area.
- Advise and support leaders on strategic communication and engagement.
- Oversee and optimize communication channels, supporting the transition to the global approach and global platforms and best practices and ensuring local language accessibility.
- Manage resources, agencies, creative briefs and budgets as required.
- Leadership engagement
- Shape and deliver leadership communications that drive clarity, trust and alignment.
- Coach and support leaders in effective communication practices.
- Global program localization
- Partner with global EIC central Center of Excellence to implement global initiatives, campaigns and content with appropriate Business/Practice tailoring.
- Ensure consistency with global brand and culture narrative while addressing local and operational nuances.
- Listening and insights
- Support interpretation and communication of employee feedback (e.g., Engagement Surveys).
- Align insights with engagement strategies and action planning.
- Use metrics and insights to enhance communication and engagement efforts.
- External communications alignment
- Collaborate with Marketing, External Communiations, and local leaders to ensure alignment between internal and external messaging.
- Crisis and issues management
- Provide strategic communication support during crises or sensitive issues, ensuring timely and transparent messaging, working closely with Global Head IC on crisis communications where required.
- Transformation and change enablement
- Contribute to Business/Practice and People & Culture transformation efforts, including audits and implementation of new models and strategies.
- Champion innovation and continuous improvement in communication practices.
Requirements
- Proven leadership in EIC within complex, matrixed and international environment.
- Deep expertise in communication strategy, transformation and employee engagement metrics.
- Strong leadership, collaboration, coaching and stakeholder management skills.
- Experience with digital platforms, social media and data-driven communication.
- Bachelor’s degree in Communications, HR or related field; advanced certifications in coaching, change or behavioral science preferred.
