Risk

• Define and deploy the target governance model for Managed Services
• Support organizational management: priorities, governance bodies, account reviews, executive reporting and decision support
• Drive the business performance of managed services
• Implement standard dashboards: SLA, NPS, service quality, contract health, risks and trends
• Build a Balanced Scorecard (Finance, Delivery, HR, Transformation) and facilitate monthly reviews
• Coordinate cross-functional teams: HR, Sales, Finance, GTM, Delivery, Management
• Define and deploy RACIs, transition processes and operational standards between teams
• Clarify stakeholder roles: SDM, Service Lead, Delivery, Sales, Contract Management, Governance & Excellence
• Structure the client portfolio by type, risk level, maturity and potential
• Review contract governance, escalations, crises and action plans
• Orchestrate the integration of new and transformed contracts: transition, preparation, knowledge transfer and cutover
• Translate contractual commitments into an operational model and actionable SLAs
• Manage selected strategic projects for Managed Services (e.g. escalation matrix)
• Act as the primary point of contact for Delivery Assurance, quality and compliance (ISO)
• Ensure continuous improvement and process efficiency
• Define and manage the internal communication plan for Managed Services

Governance & Operations Excellence Specialist

Platform Engineer

• Works as part of a 24/7 team working on rotational shifts
• Works as part of Platform and Content Engineering handling tunings, stake holder requests, escalations, reporting, trainings
• Administers the organization's security tools to gather security logs from environment
• Lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update
• Adheres to SOPs and notify stake holders on log flow/log format issues
• Documents best practices
• Identifies opportunities to make automations which will help the incident response team
• Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure
• Carries out agreed maintenance tasks
• Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required
• Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information
• Investigates causes of incidents and seeks resolution
• Escalates unresolved incidents and follow up until incident is resolved
• Provides service recovery, following resolution of incidents
• Document and close resolved incidents according to agreed procedures

Senior Associate Security Platform Engineer

Director

• Responsible for YoY profitable growth of the global Technology Solutions Hybrid Data Center Tower
• Define and drive the Data Center growth strategy with regional teams
• Develop best practices for data center management and compliance
• Execute marketing activities for complex products/services through their full life cycle

Managing Director – Data Centre

Sales

• Generate demand and secure qualified sales leads for software business
• Identify new opportunities within existing accounts
• Present solutions and value propositions
• Collaborate with Client Managers
• Drive software sales engagements
• Take lead on pricing, commercial, and contractual terms
• Guide Client Managers on software licensing questions
• Maintain deep technology domain knowledge

Senior Software Sales Specialist – SLED

Solutions Engineer

• You will be working to define solutions and shape the architectural aspects of programmes.
• This may range from driving initial discovery phases to understand the landscape and identify challenges, through to designing solutions within product and programme teams.
• You will be comfortable working in an agile, fast moving environment – building relationships quickly and working as part of collaborative, multi-functional teams.
• You will own or contribute to activities such as: Evaluating the current state of a solution or service; Identifying challenges, gaps and opportunities; Identifying technical solutions and options; Defining programme roadmaps and high level direction setting; Defining transition states and transformation approaches; Supporting estimation and business case generation for proposed solutions; Guiding proposed solutions through technical governance reviews; Building relationships with technical and business stakeholders.

Solution Architect – UK Defence Accounts

• Use expertise to pursue and secure qualified leads
• Generate pipeline and opportunities within assigned client base
• Identify new opportunities within existing accounts and present tailored solutions
• Contribute to pre-sales process by working with pre-sales architects to create optimal solutions
• Build strong, lasting relationships with clients
• Address conceptual challenges during the sales process
• Define and execute sales strategies
• Ensure understanding of vendor solutions and how they contribute to offerings
• Articulate client solutions focusing on deliverables rather than products
• Personalize recommendations and drive sales processes to closure
• Pursue and land qualified leads identified by client managers

Senior Networking Sales Specialist

Architect

• Take the commercial lead on large, complex, domestic and international client opportunities
• Ensure profits are maximized, risks are understood and/or mitigated, and the client needs are met and exceeded
• Bring commercial innovation, commercial thought leadership and modelling skills to client opportunities
• Assess the utilization of Joint Venture, Risk / Reward, Gain Sharing, flexible consumption / utility-based pricing and other commercial models
• Translate Client’s financial requirements into achievable and commercially viable offerings for NTT Data
• Responsibility and creation of the contract P&L, cashflow forecast
• Work with legal to ensure the commercial and legal terms are identified and mitigated
• Monitor and adhere to relevant Governance Policies
• Lead Commercial Reviews with internal stakeholders
• Act as a point of contact for both internal and external stakeholders

Principal Commercial Architect

IT Support

• Lead the design of large, complex technology solutions by collaborating with cross-functional technical teams
• Work closely with the sales team to actively participate in the presales process with clients
• Translate clients’ business strategies and desired outcomes into comprehensive IT strategies and roadmaps
• Integrate applications, data, and technology across multiple towers such as Networking, Cloud, Data Center, Cybersecurity, Digital Workplace, and Business Applications
• Contribute to the company’s knowledge base by sharing best practices and solution blueprints
• Leverage deep understanding of clients’ businesses and industries to tailor technology solutions that deliver measurable value
• Develop business cases and technology roadmaps to optimize operations and enable measurable business value
• Interpret, influence, and develop enterprise IT strategies, ensuring alignment with client priorities and strategic direction
• Define architectural principles and apply them to guide governance, standardization, and technology adoption
• Develop current-state (As-Is), future-state (To-Be), and transition architectures

Senior Enterprise Architect

Systems Engineer

• Übernahme des Betriebs, der Administration und Weiterentwicklung der Storage-Infrastruktur
• Analyse, Klassifizierung und Behebung von Systemstörungen und Performance-Problemen
• Sicherstellung von Hochverfügbarkeit, Datensicherheit und Compliance
• Optimierung und Automatisierung bestehender Technologien und Prozesse
• Globale Zusammenarbeit im Servicebereich als fachliche Ansprechperson
• Entwicklung neuer Konzepte und Technologien im Bereich Storage

IT System Engineer – Storage

• Presales and architecture consulting for public sector clients with a focus on research and higher education in the DACH region.
• Consulting and development in presales and architecture for public sector clients with a focus on research and teaching in the DACH region.
• Developing customer relationships and communicating future perspectives, technology roadmaps and business opportunities.
• Supporting customers in assessing changes and deriving viable next steps.
• Developing customer-specific solution designs, target architectures and proposal approaches with a clear focus on AI and technical services.
• Advising clients at management level and facilitating complex decision-making and alignment processes.
• Translating functional, organizational and strategic requirements into robust services, architectures and proposal concepts.
• Contributing across the entire value chain — from market, portfolio and governance to concrete opportunities and management formats.

Senior Pre-Sales Enterprise Architect

• Contributes to the development of complex security-centric solution architectures across business, infrastructure, application, and cloud environments.
• Identifies and evaluates alternative security architectures and analyzes trade-offs in risk reduction, cost, performance, and scalability.
• Produces specifications for cloud or on-premises components with an emphasis on security controls, identity and access management, encryption standards, network segmentation, and compliance requirements.
• Designs components using modelling techniques that incorporate security-by-design principles, Zero Trust concepts, and industry frameworks (e.g., NIST CSF, ISO 27001).
• Creates multiple design views for stakeholder concerns, including non-functional security requirements, and develops security proof-of-concepts (POCs).
• Supports change programs with technical planning aligned to enterprise security architecture standards and regulatory requirements.
• Ensures solutions meet data protection and cybersecurity obligations (GDPR, HIPAA, PCI-DSS, SOC 2).
• Leads understanding of client security requirements, gathers and analyzes threat/risk data, and provides expert remediation guidance.
• Advises clients on security modernization, cloud security, secure application design, and emerging cybersecurity practices.
• Recommends new security services and contributes to security go-to-market offerings.
• Provides coaching and mentoring to less experienced architects and engineers.
• Design and deliver secure architectures for AI-driven and agentic systems (LLMs, RAG, autonomous agents), addressing emerging risks such as prompt injection, data poisoning, and model/data leakage.
• Define and implement security controls across the AI lifecycle (data, model, inference, orchestration), embedding governance, identity, and policy into LLMOps/MLOps pipelines.
• Advise clients on securing human-to-agent and agent-to-agent interactions, applying zero trust principles and ensuring auditability, compliance, and safe autonomous behavior in production environments.

Senior Security Solution Architect – Pre-sales

• Builds trusted advisor relationships with client stakeholders and acts as the internal focal point for Professional Services pursuits.
• Drives growth by identifying whitespace, advisory-to-delivery conversion opportunities, and expansion paths from initial projects to multi-workstream programs.
• Leads opportunity qualification and progression, maintains accurate pipeline/forecast reporting, and owns issue escalation to protect deal momentum and delivery readiness.
• Facilitates executive-level conversations (CIO/CTO/CFO/COO/Procurement) that connect consulting recommendations and delivery roadmaps to measurable business outcomes, risk reduction, and financial value.
• Maintains a high level of relevant industry, consulting, and delivery model knowledge to lead meaningful conversations, stay ahead of trends, and position NTT DATA differentiators versus competitors and alternative sourcing options.

Technology Sales Specialist

• Collaborate with clients and internal teams to create advanced designs and architectural visions
• Drive the development of multi-technology consulting services
• Contribute to complex solution architectures
• Prepare detailed specifications for cloud-based or on-premises components
• Deliver thorough analysis and provide effective problem resolution
• Produce insightful reports and technology roadmaps
• Mentor and guide less experienced colleagues

Senior Solutions Architect

Business Analyst

• The IT BA Leader is required to perform most of the tasks defined by the project, gathering facts, analyzing client requirements and designing solutions that demonstrate the functionality to support the findings.
• This role participates in the planning, design and implementation for the assigned enterprise applications and/or systems.
• This role is responsible for testing and troubleshooting the functionality of the installed enterprise applications and/or systems by identifying and documenting technical issues to be escalated to product and system integration teams for resolution.
• Lead requirement elicitation through client interviews and workshops
• Analyze business processes and define As‑Is / To‑Be workflows
• Define and document business and functional requirements clearly
• Produce and clearly explain key BA deliverables, including: o Business Requirement Documents (BRD) o Screen definition and screen list o Interface requirement definitions o Functional structure / system function allocation diagrams
• Lead stakeholder alignment and gain agreement from both clients and development teams
• Communicate requirements effectively to engineers, functional consultants, and testers
• Support test planning and User Acceptance Testing (UAT)
• Collaborate with Project Managers on scope control, issue management, and change requests

Business Analyst Lead, IT

Consultant

• Responsible for overseeing and guiding a team of employees
• Ensuring clear communication, motivation, and engagement within the team
• Coordinating daily operations and driving process improvements
• Acting as the key liaison between team members and senior management
• Setting objectives, delegating tasks, and monitoring progress
• Providing constructive feedback and supporting individual and team development
• Managing conflict and cultivating a culture of accountability
• Facilitating continuous learning and empowering the team to meet business targets effectively