Sales

• Accountable for driving tactical and strategic projects with cross-functional virtual teams
• Analyze complex business problems using internal and external data to provide insights
• Identify and interpret trends and patterns in datasets and provide quantitative analysis for stakeholders
• Create documented specifications for reports and analysis
• Define, develop, enhance, and track metrics and dashboard requirements
• Validate data using advanced analysis and tools to ensure analytics are meaningful
• Provide strategic decision support and technical advice to the team
• Create reports and present trends to convey actionable insights
• Perform any other related tasks as required

Senior Sales Performance Reporting & Analytics Specialist

• Senior Sales Analytics Specialist accountable for driving sales operations success through data analysis and strategic decision support
• Drive tactical and strategic projects with cross-functional virtual teams to achieve business objectives
• Analyze complex business problems using internal and external data to provide insights to decision-makers
• Identify and interpret trends and patterns in datasets to inform business decisions
• Create documented specifications for reports and analyses based on business needs and available data
• Define, develop, enhance, and track metrics and dashboards; provide insights and recommendations on trends
• Validate data using advanced analysis and tools to ensure analytics are meaningful and actionable
• Provide strategic decision support and technical consultation to teams and senior stakeholders
• Create reports and present trends to stakeholders; perform related tasks as required

Senior Specialist – Sales Performance Reporting and Analytics

Communications

• Lead and deliver EIC Strategy
• Develop and execute the Practice/Business EIC plan aligned with global objectives and best practices and tailored to local needs.
• Lead EIC Practice/Business team across this area.
• Advise and support leaders on strategic communication and engagement.
• Oversee and optimize communication channels, supporting the transition to the global approach and global platforms and best practices and ensuring local language accessibility.
• Manage resources, agencies, creative briefs and budgets as required.
• Leadership engagement
• Shape and deliver leadership communications that drive clarity, trust and alignment.
• Coach and support leaders in effective communication practices.
• Global program localization
• Partner with global EIC central Center of Excellence to implement global initiatives, campaigns and content with appropriate Business/Practice tailoring.
• Ensure consistency with global brand and culture narrative while addressing local and operational nuances.
• Listening and insights
• Support interpretation and communication of employee feedback (e.g., Engagement Surveys).
• Align insights with engagement strategies and action planning.
• Use metrics and insights to enhance communication and engagement efforts.
• External communications alignment
• Collaborate with Marketing, External Communiations, and local leaders to ensure alignment between internal and external messaging.
• Crisis and issues management
• Provide strategic communication support during crises or sensitive issues, ensuring timely and transparent messaging, working closely with Global Head IC on crisis communications where required.
• Transformation and change enablement
• Contribute to Business/Practice and People & Culture transformation efforts, including audits and implementation of new models and strategies.
• Champion innovation and continuous improvement in communication practices.

Global Head of Employee Engagement and Internal Communications – Practices and Connectivity

• Provides expertise on sales processes, tools, methods and systems to enable sales teams to achieve goals
• Analyzes data on company sales and profitability to inform decision-making
• Develops methods to measure sales performance and efficiency
• Evaluates sales processes, programs, and systems to minimize costs and improve customer satisfaction
• Shares reports and sales data between sales, marketing, and other departments
• Supports sales teams by creating, evaluating and optimizing data sets and sales applications and platforms
• Implements sales forecasting by analyzing past data and trends to forecast future sales
• Trains new and current employees on sales and marketing collateral, product sets, sales processes, systems and tools
• Establishes sales fulfilment processes and identifies opportunities for enhancement of sales operations
• Develops monthly and quarterly sales reports and distributes them to relevant internal stakeholders
• Collaborates with cross-functional sales team on pipeline management (data entry compliance, competitive data, ROI data, etc.)
• Onboards new sales team members on toolsets and processes
• Increases sales team productivity by improving the efficiency of sales processes
• Monitors quality, accuracy, and consistency in the sales organization’s planning efforts
• Proactively identifies opportunities for sales process improvement and prioritizes them with sales management

Principal Specialist – Sales Analytics and Forecasting

• Participates in tactical and strategic projects with cross-functional virtual teams to achieve specific business objectives.
• Responsible for analyzing complex business problems and issues using internal and external data to provide insights to decision-makers.
• Identifies and interpret trends and patterns in relevant datasets to locate influences and proactively identify meaningful quantitative analysis for distribution to business stakeholders to inform business decisions.
• Creates documented specifications for reports and analysis based on business needs and required or available data elements.
• Defines, develops, enhances, and tracks metrics and dashboard requirements to deliver results and provide insight and recommendations on trends.
• Responsible for data validation using advanced data analysis and tools to ensure analytics are valid, meaningful, and provide actionable and comprehensive insights.
• Supports the team answer strategic questions, make insightful data-driven business decisions, and properly design new initiatives.
• Priovides technical advice, consultation, and knowledge to others within the relevant teams.
• Creates relevant reports and present on trends to convey actionable insights to stakeholders.
• Performs any other related task as required.

NTT

Senior Sales Performance Reporting & Analytics Specialist

Senior Specialist – Sales Performance Reporting and Analytics

Global Head of Employee Engagement and Internal Communications – Practices and Connectivity

Principal Specialist – Sales Analytics and Forecasting

Sales Analytics and Forecasting Specialist