Field Engineer

• Problem analysis and remote resolution of incidents for Cisco Unified Communications solutions
• 2nd Level Support – technical assistance for troubleshooting complex system configurations
• Problem analysis and resolution of incidents affecting 3rd-party applications
• Development of solution proposals and workarounds for implementation by the customer or an on-site technician
• Handling and management of technical escalations to the vendor/manufacturer
• Customer support within the scope of existing service contracts
• Implementation of standard and non-standard changes and subsequent verification of success
• Participation in shift work / on-call and standby duties

Service Engineer, Unified Communications – L2

• Ensure customer satisfaction
• Provide disciplinary leadership
• Collaborate with the Senior Manager, Field Support Engineering
• Further develop the Field Support organization
• Improve the efficiency of key performance metrics
• Cooperate with vendors and partners
• Establish the framework and working conditions for Field Support Engineers
• Implement the objectives of the Support Service & Managed Service area
• Prepare and analyze reports

Manager, Field Support Engineering

Cloud Engineer

• Support cloud infrastructure deployment and configuration under guidance.
• Assist in building automation scripts and CI/CD pipelines.
• Monitor cloud systems and respond to alerts and incidents.
• Help configure cloud networking and security components.
• Participate in daily operations, updates, and maintenance tasks.
• Collaborate with cross-functional teams to implement cloud solutions.
• Learn to create app registrations and service principals for Azure services.

Cloud Engineer – Fresher/Intern

Infrastructure Engineer

• Design GPU cluster architectures tailored for AI and HPC workloads.
• Define node configurations for diverse workload types including dense GPU nodes, cost-optimized nodes, and high-memory CPU nodes.
• Specify and validate performance metrics including compute throughput, memory bandwidth, and power consumption.
• Architect multi-tier interconnect networks using NVLink , InfiniBand, and high-speed Ethernet.
• Develop topology designs and calculate bandwidth and latency targets.
• Model performance for customer workloads and validate against industry benchmarks.
• Lead technical discussions with customer architects and stakeholders.
• Conduct workload sizing and architectural presentations.
• Develop technical content for proposals including BoMs, compliance matrices, and scoring alignment.
• Analyze competitor solutions and articulate technical differentiators.
• Design and expand lab infrastructure for AI workload testing and validation.
• Build reference architectures across industries such as finance, manufacturing, healthcare, and research.
• Support lab operations including cluster configuration, workload orchestration, and software stack maintenance.
• Deploy and showcase customer-specific AI workloads including LLM training, computer vision, and scientific simulations.
• Manage proof-of-concept projects, define success criteria, and present outcomes to stakeholders.
• Maintain relationships with key technology vendors and participate in early access programs.
• Evaluate emerging technologies and contribute to innovation roadmaps and adoption strategies.

HPC/AI Infrastructure Architect

Consultant

• Lead and implement complex customer projects focused on the technical integration of innovative network solutions
• Varied assignments across all sectors, from SMEs to DAX-listed companies and international corporations
• Responsible for planning, requirements analysis and delivery of complex customer projects
• Provide technical consultancy on issues and problem-solving
• Independent project and schedule management within a highly collegial and motivated team
• A workday with high variety and no routine
• Conduct workshops and training sessions for customers and internal teams
• Support the sales team in presales activities
• Diverse customer engagements — both on-site and remote

Senior Technical Consultant – Arista Networking

People Operations

• Develop and implement a comprehensive People & Culture (P&C) strategy for the DACH region aligned with global P&C strategy, business objectives, and long-term growth ambitions
• Lead and manage a team of P&C professionals across the DACH region to ensure smooth operations and deliver strategic outcomes
• Collaborate closely with regional and global Centers of Excellence (CoEs)
• Oversee, standardize, and optimize local P&C processes across the DACH region
• Ensure compliance with local and global policies and standards, applicable labor laws, and collective agreements
• Co-design competitive benefits programs to attract and retain top talent
• Benchmark compensation and benefits to maintain market competitiveness
• Own the P&C budget for the DACH region: develop budgets in alignment with global CoEs and prepare regular forecasts
• Partner with regional and global CoEs to transition local HR systems into the target IT landscape
• Co-design and implement performance evaluation measures that drive strategic execution
• Provide training and guidance to managers to build engaged, high-performing teams
• Support DACH leadership in building a values-based culture, promoting inclusion, and improving the employee experience at all levels
• Partner with regional and global CoEs to attract, develop, and retain top talent
• Ensure succession planning for key roles across the region
• Align key drivers to position NTT DATA as a top employer across DACH and promote the employee value proposition
• Manage engagements with employee representatives and works councils, ensuring effective communication and positive outcomes
• Act as a trusted advisor to country leadership teams and local management on P&C matters

Head of People & Culture – DACH

Artificial Intelligence

• Proactively supports the delivery of multi-technology consulting services to clients by analyzing and providing more strategies and solutions on all aspects of infrastructure and related technology components.
• Works on the development of the architectural approach for one or more layer of a complex solution and reviews the developed infrastructure to ensure that it aligns to roadmaps and adherence to architecture principles.
• Conducts regular technology related reviews.
• Proactively supports the development of new strategies and solutions.
• Supports the pre-sales process.
• Sells solutions and services as identified.
• Fosters good relationship with clients, vendors and partners.
• Maintains, improves and shares knowledge related to the information technology industry.
• May be required to coach and train Associate and Senior Associate Consultants.
• Reviews and evaluates client requirements in order to advise on the design, deployment and operation of infrastructures.
• Supports the development strategies and solutions that define meta-architectural designs for complexity solutions that will address issues such as styles, concepts, mechanisms and principles that combine to formulate the architectural vision for a specific environment.
• Supports research and investigation of emerging infrastructure technologies and the best practices associated with them.
• Continuously supports to the improvement of internal effectiveness by contributing to improvement current methodologies, processes and tools.

Data & AI Solution Consultant

Security Engineer

• As a Network Security Engineer (L1), be the first point of contact for clients, ensuring their IT infrastructure and systems remain operational.
• Proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests.
• Monitor client infrastructure and solutions, identifying problems and errors before or as they occur.
• Dive deep into first-line incidents assigned, pinpointing root causes, and providing telephonic, ITSM ticket, or chat support.
• Conduct maintenance activities, such as patching and configuration changes, for smooth operation of client systems.
• Work across two or more technology domains: Cloud, Security, Networking, Applications, or Collaboration.
• Update existing knowledge articles or create new ones, seeking opportunities for work optimization, and support project work as needed.
• Contribute to disaster recovery functions and tests, ensuring client data is secure.

Network Security Engineer, L1

Client Partner

• Wir suchen einen leidenschaftlichen (Senior) Client Manager (m/w/d) Energieversorger / Service Provider - bundesweit , der die strategische Ausrichtung für die größten und engagierten Kunden von NTT vorantreibt und dabei hilft, deren Geschäftsvisionen in die Realität umzusetzen.
• Verantwortung für kompletten Sales-Zyklus Identifikation von Bedarfen, Angebotsverhandlung und Vertragsabschluss.
• Mix aus Hunting und Farming.
• Strukturierte Erstellung von Accountplänen gemeinsam mit unseren Solution Sales Kollegen.
• Erhöhung des Bekanntheitsgrades der Marke „NTT Germany Utilities“ (z.B. durch Organisation und Betreuung von Kundenveranstaltungen).
• Pflege des Vendoren / Partnernetzwerkes.
• Abschluss von Rahmenverträgen.
• Der Schwerpunkt liegt in der Vermarktung unserer „Core-Produkte“ aus den Bereichen Network Integration, Security, Unified Collaboration, Contact Center & Data Center, abgestimmt auf Unternehmen im Energiesektor und im Bereich kritischer Infrastrukturen.
• Erarbeiten von kundenspezifischen Lösungen gemeinsam mit den Fachabteilungen sowie Präsentation der Konzepte beim Kunden.
• Positionierung von NTT als zuverlässigen Berater im Lösungs-Umfeld und Partner der Digitalisierung.

Senior Client Manager – Energieversorger / Service Provider

Project Manager

• Studium beendet und auf der Suche nach dem optimalen Berufseinstieg?
• Du interessierst dich für die IT-Welt und schaust gerne über den Tellerrand hinaus?
• Komplexe Prozesse und deren Analyse sind für dich kein Hindernis, sondern eine willkommene Herausforderung?
• Starte am 01. Oktober 2025 als Trainee im kaufmännischen Projektmanagement (m/w/d)
• Im Rahmen des 12-monatigen Traineeprogramms bieten wir dir zahlreiche praktische Einblicke im Projektmanagement in Business Operations eines großen IT-Dienstleisters
• Der Schwerpunkt liegt in der Implementierung bzw. Transition im kaufmännischen Sinn von Kunden-Projekten.
• Du kennst die Verträge in Detail, klärst inhaltliche, als point of Contact für ausgewählte Kunden, auftretende Fragen und beschreibst die Vertrags-relevanten kaufmännische Prozesse.
• In diesem Zusammenhang bist du mit Anbietern, Kunden und Partnern im Austausch.
• Dabei pflegst du eine enge Zusammenarbeit mit unterschiedlichen Einheiten und Bereichen innerhalb des Unternehmens (Legal, Delivery, Sales, Finance, Tax, Risk Management etc.).
• Du unterstützt bei der kontinuierlichen Weiterentwicklung vertraglicher Vereinbarungen zur operativen Abwicklung von Verträgen (Einzelgeschäfte oder Rahmenverträge), inklusive der Mitgestaltung von Vertragsrichtlinien, Prozessen, Templates und Tools.

Trainee im kaufmännischen Projektmanagement

• Provide a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
• Maintain the support process and ensure that requests for support are handled according to procedures.
• Use service assurance software and tools to investigate and diagnose problems, collect performance statistics, and create reports.
• Identify and resolve problems following agreed procedures and ensure all requests result in zero missed service level agreement (SLA) conditions.
• Escalate unresolved incidents and follow up until resolved.
• Document and close resolved incidents according to agreed procedures.

Networking Remote Field Service Engineer – L1

• Operate in region and provide professional remote technical support service to clients
• Identify and resolve technical incidents and problems
• Drive incidents to effective resolution and ensure zero missed SLA conditions
• Maintain support process and ensure that requests for support are handled according to procedures
• Investigate and diagnose problems using service assurance software and tools
• Perform defined tasks to monitor service delivery against SLAs and maintain records of relevant information

Networking Field Service Engineer, L1

Product Marketing

• Specifies market requirements for current and future products or solutions by conducting market research supported by client engagement sessions.
• Develop clear and compelling product positioning and messaging that resonates with internal and external audiences.
• Identifies and creates demand for solutions that drive sales and ensures the financial viability for deployment, preparing and reviewing cost estimates.
• Develop and document standard best practices, templates and technical guides.
• Contribute to updating and maintaining the practice portfolios and associated sales documentation.
• Equip the sales team with the necessary tools, training, and information to effectively sell the product.
• Work closely with product management, marketing, sales, and customer success teams to ensure alignment and successful execution of go-to-market plans.
• Work closely with primary and secondary partners/vendors to understand their strategies and maintain relationships.
• Develop and manage comprehensive launch plans, including timelines, deliverables, and communication strategies.
• Monitor and analyze the performance of go-to-market initiatives and adjust strategies as needed.
• Contribute to the development of technical training and training programs and facilitate practitioner or delivery training activities.
• Lead and promote knowledge sharing of solutions and services by sharing best practices and lessons learnt with clients.
• Develop relationships with key clients and attend strategic client meetings to support the account teams.
• Take ownership of translating opportunities into solutions and contributing to design and configuration requirements related to client proposals, including SoW.
• Oversee the design and configuration requirements in relation to RFP / RFI and proposals of complexity and guide the solution roadmap and milestones.
• Identify areas of improvements for user and technical requirements, specifications development, solution design and development and ensure compliance to process and policy governance.
• Take ownership of user support, troubleshooting, design, configuration and escalated problem management.

Principal GTM Practice Solutions Specialist

Engineer

• Support planning and execution of installation of network cabling systems (copper and fiber)
• Pull, terminate, and test network cables according to industry standards
• Collaborate with network engineers and architects to design cabling layouts
• Ensure proper cable routing, labelling, and documentation
• Utilize cable testing equipment to verify performance and certify cables
• Inspect and maintain existing cabling infrastructure and resolve issues
• Troubleshoot cabling problems such as signal loss, interference, or connectivity issues
• Implement effective cable management solutions and manage cable runs, trays, and racks
• Adhere to safety protocols and best practices during installations
• Create and maintain comprehensive documentation of cabling layouts, diagrams, and test results
• Collaborate with cross-functional teams, project managers, and IT stakeholders
• Provide technical expertise and guidance under supervision during project planning and execution
• Stay up to date with industry trends, emerging technologies, and best practices related to network cabling

Senior Field Network Cabling Installation Engineer

Data Engineer

• Supports the creation of data models in a structured data format to enable analysis thereof.
• Assists with the design and development of scalable extract, transform and loading (ETL) packages from the business source systems and the development of ETL routines to populate data from sources.
• Participates in the transformation of object and data models into appropriate database schemas within design constraints.
• Interpret installation standards to meet project needs and produce database components as required.
• Takes direction from various stakeholders to create test scenarios and be responsible for participating in thorough testing and validation to support the accuracy of data transformations.
• Assists with running data migrations across different databases and applications, for example, MS Dynamics, Oracle, SAP and other ERP systems.
• Supports the definition and implementation of data table structures and data models based on requirements.
• Takes part in analysis, and development of ETL and migration documentation.
• Receives detailed instructions from various stakeholders to evaluate potential data requirements.
• Assists with the definition and management of scoping, requirements, definition, and prioritization activities for small-scale changes and assist with more complex change initiatives.
• Takes direction from various stakeholders, contributing to the recommendation of improvements in automated and non-automated components of the data tables, data queries and data models.

Associate Data Engineer

Account Manager

• Strategische Betreuung und Weiterentwicklung von Bestandskunden aus dem Energiesektor (Energieversorger, Netzbetreiber, Stadtwerke).
• Akquise von Neukunden und Erschließung neuer Geschäftsfelder innerhalb der Energiebranche.
• Beratung zu IT‑Lösungen wie Cloud, IoT, OT‑Security, Data Center und Smart Energy.
• Entwicklung und Umsetzung kundenindividueller Account‑Pläne in Abstimmung mit Presales, Solution Architects und Delivery‑Team.
• Durchführung von Angebotsprozessen, Vertragsverhandlungen und Deal Closures.
• Strategische Vorbereitung und Verantwortung für komplexe Rahmenvertragsausschreibungen.
• Markt‑ und Trendanalysen zur Identifikation neuer Chancen im Energiemarkt.
• Vertretung von NTT auf Messen, Konferenzen und Kundenevents.

Senior Client Manager / IT Key Account Manager, Energieversorger & Public Sector

Sales

• Drive CSP Sales & GTM of Microsoft Teams Rooms, Teams Phone, Viva, SharePoint, and Microsoft 365 Copilot
• Build trusted relationships with C-level stakeholders and deliver strategic roadmaps for Microsoft-powered digital transformation
• Partner with architects to design scalable, secure, and integrated Microsoft collaboration environments
• Own the sales cycle from lead qualification to closure using Microsoft solution selling methodologies
• Work closely with Microsoft account teams and internal delivery teams to co-sell and co-deliver solutions
• Stay current on Microsoft roadmap, licensing changes, and competitive landscape
• Conduct Microsoft Teams Rooms demos, Copilot use-case workshops, and executive briefings

Senior Sales Specialist, Modern Work & Collaboration

• Senior Sales Analytics Specialist accountable for driving sales operations success through data analysis and strategic decision support
• Drive tactical and strategic projects with cross-functional virtual teams to achieve business objectives
• Analyze complex business problems using internal and external data to provide insights to decision-makers
• Identify and interpret trends and patterns in datasets to inform business decisions
• Create documented specifications for reports and analyses based on business needs and available data
• Define, develop, enhance, and track metrics and dashboards; provide insights and recommendations on trends
• Validate data using advanced analysis and tools to ensure analytics are meaningful and actionable
• Provide strategic decision support and technical consultation to teams and senior stakeholders
• Create reports and present trends to stakeholders; perform related tasks as required

Senior Specialist – Sales Performance Reporting and Analytics

• Accountable for driving tactical and strategic projects with cross-functional virtual teams
• Analyze complex business problems using internal and external data to provide insights
• Identify and interpret trends and patterns in datasets and provide quantitative analysis for stakeholders
• Create documented specifications for reports and analysis
• Define, develop, enhance, and track metrics and dashboard requirements
• Validate data using advanced analysis and tools to ensure analytics are meaningful
• Provide strategic decision support and technical advice to the team
• Create reports and present trends to convey actionable insights
• Perform any other related tasks as required

Senior Sales Performance Reporting & Analytics Specialist

• Participates in tactical and strategic projects with cross-functional virtual teams to achieve specific business objectives.
• Responsible for analyzing complex business problems and issues using internal and external data to provide insights to decision-makers.
• Identifies and interpret trends and patterns in relevant datasets to locate influences and proactively identify meaningful quantitative analysis for distribution to business stakeholders to inform business decisions.
• Creates documented specifications for reports and analysis based on business needs and required or available data elements.
• Defines, develops, enhances, and tracks metrics and dashboard requirements to deliver results and provide insight and recommendations on trends.
• Responsible for data validation using advanced data analysis and tools to ensure analytics are valid, meaningful, and provide actionable and comprehensive insights.
• Supports the team answer strategic questions, make insightful data-driven business decisions, and properly design new initiatives.
• Priovides technical advice, consultation, and knowledge to others within the relevant teams.
• Creates relevant reports and present on trends to convey actionable insights to stakeholders.
• Performs any other related task as required.

Sales Analytics and Forecasting Specialist

• Provides expertise on sales processes, tools, methods and systems to enable sales teams to achieve goals
• Analyzes data on company sales and profitability to inform decision-making
• Develops methods to measure sales performance and efficiency
• Evaluates sales processes, programs, and systems to minimize costs and improve customer satisfaction
• Shares reports and sales data between sales, marketing, and other departments
• Supports sales teams by creating, evaluating and optimizing data sets and sales applications and platforms
• Implements sales forecasting by analyzing past data and trends to forecast future sales
• Trains new and current employees on sales and marketing collateral, product sets, sales processes, systems and tools
• Establishes sales fulfilment processes and identifies opportunities for enhancement of sales operations
• Develops monthly and quarterly sales reports and distributes them to relevant internal stakeholders
• Collaborates with cross-functional sales team on pipeline management (data entry compliance, competitive data, ROI data, etc.)
• Onboards new sales team members on toolsets and processes
• Increases sales team productivity by improving the efficiency of sales processes
• Monitors quality, accuracy, and consistency in the sales organization’s planning efforts
• Proactively identifies opportunities for sales process improvement and prioritizes them with sales management

Principal Specialist – Sales Analytics and Forecasting

Communications

• Lead and deliver EIC Strategy
• Develop and execute the Practice/Business EIC plan aligned with global objectives and best practices and tailored to local needs.
• Lead EIC Practice/Business team across this area.
• Advise and support leaders on strategic communication and engagement.
• Oversee and optimize communication channels, supporting the transition to the global approach and global platforms and best practices and ensuring local language accessibility.
• Manage resources, agencies, creative briefs and budgets as required.
• Leadership engagement
• Shape and deliver leadership communications that drive clarity, trust and alignment.
• Coach and support leaders in effective communication practices.
• Global program localization
• Partner with global EIC central Center of Excellence to implement global initiatives, campaigns and content with appropriate Business/Practice tailoring.
• Ensure consistency with global brand and culture narrative while addressing local and operational nuances.
• Listening and insights
• Support interpretation and communication of employee feedback (e.g., Engagement Surveys).
• Align insights with engagement strategies and action planning.
• Use metrics and insights to enhance communication and engagement efforts.
• External communications alignment
• Collaborate with Marketing, External Communiations, and local leaders to ensure alignment between internal and external messaging.
• Crisis and issues management
• Provide strategic communication support during crises or sensitive issues, ensuring timely and transparent messaging, working closely with Global Head IC on crisis communications where required.
• Transformation and change enablement
• Contribute to Business/Practice and People & Culture transformation efforts, including audits and implementation of new models and strategies.
• Champion innovation and continuous improvement in communication practices.