Manager

• Acting as a team lead and managing a group of Unix/Linux specialists
• Coordinating and driving Service Improvement initiatives and Change Management processes
• Providing technical guidance and mentoring to team members
• Overseeing day-to-day infrastructure operations and ensuring system availability
• Monitoring infrastructure health, conducting availability testing, and generating performance reports
• Managing standard changes, service requests, and documentation
• Participating in on-call rotations and escalation management
• Leading and contributing to technical project work
• Diagnosing and resolving complex system issues
• Planning and executing Disaster Recovery (DR) and Business Continuity (BCP) tests
• Ensuring compliance with SLAs and reporting on server environment metrics
• Coordinating installation planning and execution
• Managing priorities, activity reports, and incident/request/problem follow-ups
• Facilitating integration and coordination with other departments and teams
• Driving proactive evolution and optimization of service delivery methods and tools

Unix Manager

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