ServiceNow

• Collaborating with stakeholders to gather, refine, and document requirements across various ServiceNow modules.
• Advocating for Out-of-the-Box (OOTB) capabilities to ensure scalable and maintainable solutions.
• Challenging proposed custom solutions when configuration can meet the same business need.
• Translating business requirements into clear user stories and acceptance criteria.
• Working across different areas of the ServiceNow platform to ensure consistency and alignment with best practices.
• Supporting testing, training, and change management activities related to platform improvements.
• Building strong relationships with engineering, product, and operational teams to ensure successful delivery.

ServiceNow Business Analyst

ServiceNow Solution Architect

ServiceNow Developer

Senior ServiceNow Developer

ServiceNow Developer