Novo Nordisk

Finance Relations Coordinator

Novo Nordisk

full-time

Posted on:

Location Type: Hybrid

Location: Anaheim • California • United States

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Salary

💰 $23 - $25 per hour

Job Level

Junior

About the role

  • Maintains quality communication standards by performing various communication and administrative responsibilities to strengthen and support the relationship between Finance, financial partners (donors) and staff.
  • Acts as Finance’s first point of contact to ensure that general and escalated after-hours inquiries to Finance are answered promptly or transferred to the correct Finance or Ops team member.
  • Researches and promptly and accurately responds to financial partners and staff with answers related to gift processing, giving site issues, donation records, missing donations, and donor information.
  • Assists support-based staff with the creation and maintenance of their custom donation page.
  • Routinely monitors the accuracy and confidentiality of personal financial partner data in the giving system, updates new and existing partner information, and contacts staff members of changes or issues concerning their partners.
  • Keeps up to date on data privacy laws, updates the CFO with concerns or changes, and updates policies and procedural guidelines as needed.
  • Manages the expense reimbursement process in accordance with Novo policy and IRS guidelines.
  • Ensures that general inquiries to Finance are answered promptly or transferred to the respective Finance or Operations team member.
  • Performs other tasks as directed by the CFO.

Requirements

  • A college degree in business, accounting, or a related field is preferred.
  • A professional demeanor with a minimum of one year of customer service experience, preferably in a nonprofit or ministry environment.
  • Good computer and systems experience with the ability to learn and acquire new systems experience quickly.
  • Prior experience with Microsoft Excel, Google Workspace, and donation processing systems is a plus.
  • Excellent data entry skills.
  • Good interpersonal and written and verbal communication skills that allow for clear communication with others to ensure accuracy and proper interpretation.
  • Basic knowledge of accounting functions.
  • Strong organizational skills with high attention to detail and the ability to effectively manage their time.
  • Resourceful and able to collaborate with others to acquire information.
  • An effective team player.
  • Above average interpersonal skills and the ability to develop rapport and inspire trust with others.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryaccounting functionsdonation processing systemsMicrosoft ExcelGoogle Workspace
Soft Skills
customer serviceinterpersonal skillswritten communicationverbal communicationorganizational skillsattention to detailtime managementteam playerresourcefulnessrapport building
Certifications
college degree in businesscollege degree in accounting