Director, Program Management
Novo Nordisk
full-time
Posted on:
Location Type: Office
Location: Plainsboro • New Jersey • United States
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Salary
💰 $187,000 - $325,000 per year
Job Level
About the role
- Responsible for leading the Program Management and FRM teams and supports strategies that maximize access to therapies
- Responsible for driving best in class solutions while driving budget and program efficiencies
- Maintain a high-level of collaboration and integration with all relative field teams, Brand Marketing, Training, Market Access & Public Affairs, Trade, Legal, Compliance, Finance, HEOR, and Market Research
- Oversees existing patient support programs, manage team responsible for day to day operations with a focus on operational excellence in support of the patient journey
- Lead design, implementation and ongoing management of all programs
- Partner with analytics teams to develop performance dashboards and interpret operational data for purposes of assessing market access trends, hub program utilization, and performance against defined KPIs
- Function as subject matter expert on patient support solutions and collaborate cross functionally to design and implement programs that compliantly support the company’s patient support objectives for inline and launching brands
- Manage external partner performance against contractual arrangements, SOPs, KPIs, and budget. Ensure adherence to all compliance and regulatory requirements
Requirements
- Bachelor’s degree or equivalent required, MBA preferred
- 11+ years of relevant sales, marketing, analytical and/or patient support experience, demonstrating a steady career progression with increasing roles of responsibility within the pharmaceutical or like industries
- 5+ years of experience with patient support hubs, specialty pharmacies and/or healthcare institutions required
- Customer facing reimbursement experience required, Rare disease experience desired
- Agency/Vendor management experience required
- Ability to lead and collaborate on cross-functional teams required
- Anticipates problems and roadblocks to avoid crisis management
- Must have proven track record of developing accurate short- and long-term business plans, results and follow up
- Must have solid understanding of the pharmaceutical marketplace including legal, medical, regulatory and clinical processes
- Develops accurate short- and long-term plans, forecasting, and business analysis
- Ensures timely execution and follow-up. Meets deadlines
- Intermediate proficiency in Windows, MS Word, PowerPoint and Excel required
Benefits
- medical, dental and vision coverage
- life insurance
- disability insurance
- 401(k) savings plan
- flexible spending accounts
- employee assistance program
- tuition reimbursement program
- voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance
- time off pursuant to its sick time policy
- flexible vacation policy
- parental leave policy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementpatient support programsperformance dashboardsbusiness analysisforecastingbudget managementKPI developmentoperational excellencecomplianceregulatory requirements
Soft Skills
leadershipcollaborationproblem anticipationcrisis managementcommunicationcross-functional teamworkstrategic thinkingresults-orientedtime managementadaptability
Certifications
Bachelor’s degreeMBA