November Five

Client Director

November Five

full-time

Posted on:

Location Type: Hybrid

Location: Antwerp • Belgium

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Job Level

Lead

About the role

  • About the job As a **Client Director **you own client relationships end to end. **You work with senior decision-makers, uncover the real challenges behind the brief, shape opportunities, win the work, and ensure impact is delivered. **All in close partnership with our clients key decision-makers and our product, design, and tech teams.**You are accountable for the client outcomes, revenue growth, and margin quality across your client portfolio.
  • **Core responsibilities**
  • Grow N5’s business with existing and target clients through active pipeline building.
  • - Lead senior client relationships as a trusted partner.
  • - Identify, shape, and win opportunities that create clear value for both client and N5.
  • - Turn client challenges into clear business cases and ROI.
  • - Set clear outcomes, scope, and expectations from first conversation through delivery.
  • - Protect delivery quality and margins in close partnership with PMs and delivery leads.
  • - Keep the state of the relationship visible: forecast, risks, opportunities, sentiment.
  • **The clients you work with **
  • - Large consumer enterprises - most of our clients are €500M+ in revenue.
  • - Commercial decision-makers - Directors, VPs, and C-level leaders.
  • - Organisations facing high-stakes challenges in go-to-market, customer experience, and growth.
  • **What you market, sell, deliver **
  • - Custom enterprise application development (mobile & web).
  • - Digital CX solutions that empower go-to-market, customer experience, customer and revenue growth.
  • - Delivered on an outcome-based or fixed price / fixed scope basis.

Requirements

  • **Your experience **
  • - Proven track record closing and growing enterprise accounts (≥ €250k deals, ≥ €1M accounts).
  • - Comfortable operating with senior executives in complex, multi-stakeholder environments.
  • - Experience in digital CX and custom enterprise solutions - you understand how digital products create business value.
  • - Minimum 10 years combined experience across delivery and commercial roles (with a healthy split on each side).
  • - Product or consultancy background (Product Manager is a strong plus) - you know how work gets built, delivered, and scaled.
  • **What you bring **
  • - You understand the client’s business, spot the real challenges, and turn them into outcomes we can deliver.
  • - You know what we do well, where we don’t play, and you act accordingly.
  • - You care about outcomes that last - not quick wins.
  • - You help others grow and stay open to feedback yourself.
  • - You stay calm when things get complex and the stakes are high.
  • - You make good calls - knowing when to push, pause, or ask for help.
  • - You take ownership, follow through, and avoid surprises.
  • - You communicate clearly and directly. No BS.
  • - You spot opportunities early and act on them.
  • - You bring a relevant network and know how to use it responsibly.
  • - You show up, stay close to clients and teams, and take responsibility for what happens next.
Benefits
  • **Why November Five**
  • - You work on **high-stakes digital challenges** where outcomes matter and failure isn’t an option.
  • - You get **real ownership and trust**, not layers of approval or micromanagement.
  • - You operate in an environment that values **clarity over noise** and **outcomes over activity.**
  • - You grow with a company that’s **ambitious, independent, and still very hands-on**.
  • - You work across **Europe, the Middle East, and beyond**, with exposure to diverse markets and challenges.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
enterprise application developmentdigital CX solutionsbusiness case developmentROI analysispipeline buildingclient relationship managementoutcome-based deliveryfixed price project managementcustom enterprise solutionsproduct management
Soft skills
communicationrelationship buildingproblem solvingstrategic thinkingownershipadaptabilitycollaborationfeedback receptivenesscalmness under pressureopportunity spotting