Medical Information Manager
Novartis
full-time
Posted on:
Location Type: Hybrid
Location: Dublin • Ireland
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About the role
- Lead planned and reactive medical information services across assigned disease areas, ensuring timely, high‑quality delivery
- Own end‑to‑end delivery of medical information services, including forecasting, scoping, and accurate tiering of activities
- Partner with Medical Affairs leaders to plan and optimise medical information strategies across therapy areas
- Act as delivery lead for medical information congress support, covering both on‑site and remote activities
- Deliver highly complex and escalated medical information responses with scientific accuracy and sound judgement
- Manage and resolve escalations from external healthcare professionals in line with regulatory requirements
- Ensure full compliance with regulatory, pharmacovigilance, and internal medical information standards and codes of practice
- Oversee quality review, accuracy, and integrity of all assigned medical information deliverables and projects
- Provide therapy area expertise and guidance across aligned franchises and multiple internal clients
- Mentor and coach senior and manager‑level medical information colleagues, building capability and future leadership
Requirements
- Degree in a healthcare discipline or a related life sciences field
- Minimum of five years’ experience delivering Medical Information services within the pharmaceutical industry
- Proven experience delivering Medical Information activities at both global and local levels
- Strong scientific knowledge and understanding of disease areas relevant to Novartis therapeutic areas
- Demonstrated expertise in high‑quality Medical Information writing and content review
- Strong understanding of regulatory, pharmacovigilance, and industry standards governing Medical Information
- Proven ability to manage senior stakeholders with a strong client‑focused mindset
- Experience mentoring, coaching, and supporting the development of Medical Information professionals
Benefits
- Commitment to Diversity & Inclusion
- Mentorship and coaching opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical information servicesmedical information writingcontent reviewforecastingscopingescalation managementregulatory compliancepharmacovigilancequality reviewscientific accuracy
Soft Skills
leadershipmentoringcoachingstakeholder managementclient-focused mindsetcommunicationproblem-solvingstrategic planningcollaborationjudgment