Novartis

Trial Vendor Associate Director

Novartis

full-time

Posted on:

Location Type: Hybrid

Location: DublinIreland

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Job Level

About the role

  • Collaborate closely with study team lead and members throughout the study lifecycle.
  • Review vendor-related protocol sections during protocol development.
  • Manage vendor interfaces and support contract negotiations in collaboration with procurement.
  • Oversee vendor cost control, budget reviews, invoice reconciliation, and PO close-out.
  • Ensure vendor service excellence, maintaining quality and service standards at the study level.
  • Drive site activation, compile central documents, and address risks/issues during site activation.
  • Conduct user-acceptance testing (UAT) for eCOA and IRT systems.
  • Monitor vendor-related cycle times and risks using tools like FIRST, while implementing corrective actions as needed.

Requirements

  • 5+ years of experience with clinical operations and vendor management processes.
  • Strong understanding of GxP and ICH regulations.
  • Solid knowledge of clinical trial design and alignment to supplier requirements.
  • Experience conducting User Acceptance Testing (UAT) for eCOA and IRT systems.
  • Proven expertise in vendor management, including outsourcing, contracting, and sourcing clinical services.
  • Results-oriented, with a track record of completing projects on time.
  • Ability to collaborate effectively in cross-functional teams within a matrixed environment.
  • Strong influencing, negotiation, communication, and problem-solving skills.
Benefits
  • Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical operationsvendor managementUser Acceptance Testing (UAT)eCOA systemsIRT systemsclinical trial designoutsourcingcontractingsourcing clinical servicesbudget reviews
Soft Skills
collaborationinfluencingnegotiationcommunicationproblem-solvingresults-orientedcross-functional teamworkrisk managementservice excellencequality standards