Novartis

AI Change Lead – AI Fluency Program

Novartis

contract

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Senior

About the role

  • Lead and execute change management strategies to enhance AI Fluency across Novartis, ensuring alignment with AI Strategy and Novartis culture.
  • Design and deliver AI fluency programe tailored to different audiences (leaders, managers, general users), including KPIs and success measures. Build change management learning interventions as needed to help leaders prepare teams to continually adopt changes to ways of working resulting from ongoing integration of AI technologies.
  • Collaborate with cross-functional teams (e.g. DDIT and unit learning teams) to ensure seamless adoption and utilization of AI technologies.
  • Coach senior leaders to role-model AI behaviors and support their teams through transitions. Build and activate communities of practice (e.g. AI champions network) to support the diffusion of AI technologies across the organization.
  • Translate complex AI concepts into accessible narratives through storytelling, campaigns, and engagement events.
  • Champion a culture of experimentation, curiosity, and responsible AI use.
  • Curate and amplify internal success stories, use cases, and impact metrics to build trust and momentum.
  • Monitor adoption metrics, feedback loops, and behavioral indicators to refine change strategies.

Requirements

  • Proven experience in change management, organizational development, or transformation leadership (8+ years).
  • Strong understanding of GenAI tools (e.g. ChatGPT and Copilot)
  • Excellent communication, facilitation, and stakeholder management skills.
  • Experience designing and delivering training, workshops, and behavioral change programe.
  • Comfortable navigating ambiguity and driving clarity in fast-paced environments.
Benefits
  • Commitment to Diversity & Inclusion: We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
change managementorganizational developmenttransformation leadershipdesigning trainingdelivering workshopsbehavioral change programsAI fluencymonitoring adoption metricsbuilding KPIsstorytelling
Soft Skills
communicationfacilitationstakeholder managementcoachingnavigating ambiguitydriving claritycollaborationcuriosityexperimentationbuilding trust