Health Consulting Manager
PwC
Senior Manager – EEE Standards, Process & Training
Novartis
full-time
Posted on:
Location Type: Office
Location: Dublin • 🇮🇪 Ireland
Visit company websiteJob Level
Senior
About the role
- Assist in drafting, updating, and maintaining global SOPs, guidelines, and RACI models for external expert engagement processes.
- Monitor and document changes to internal policies or external regulatory requirements, supporting updates to standards as needed.
- Partner with Legal, ERC, and Governance teams to ensure clear and accurate translation of compliance requirements into operational guidance.
- Support audit preparations by ensuring documentation completeness and process traceability.
- Contribute to the design and coordination of training programmes (e.g., onboarding, refresher, system use) across GMA/IMA.
- Develop supporting materials such as e-learning content, toolkits, job aids, and FAQs.
- Maintain training repositories and knowledge platforms to ensure accessibility and version control.
- Track training completion rates and gather feedback for continuous improvement.
- Collaborate with operations and systems teams to ensure training and process documentation aligns with current execution practices.
- Support the rollout of new standards, systems, or process updates through change management and training coordination.
Requirements
- Master’s degree in Life Sciences, Business, Legal, or a related discipline.
- Minimum of 5 years’ experience in Health Care compliance in a multinational company.
- Excellent organisational and project management skills.
- Experience supporting process documentation, SOP maintenance, or training material development.
- Familiarity with external expert engagement policies and enterprise systems (e.g., HIP/ENGAGE, BeSure) is an advantage.
- Exposure to global or matrixed environments preferred.
- Excellent writing, documentation, and process mapping abilities.
- Excellent English language skills, both written and spoken.
Benefits
- Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SOP maintenanceprocess documentationtraining material developmentprocess mapping
Soft skills
organisational skillsproject management skillswriting skillsdocumentation skillscommunication skills
Certifications
Master’s degree in Life SciencesMaster’s degree in BusinessMaster’s degree in Legal
