Novanta Inc.

Manager

• Manage and grow strategic customer relationships across purchasing, engineering and supply chain.
• Focus on protecting existing business, reducing competitive losses, and driving consistent double‑digit annual growth.
• Coordinate global engagement across OEM, CEM, and distributor channels.
• Own the global relationship with key customers, distributors, and CEMs.
• Lead quarterly internal account reviews and monthly customer reviews.
• Map the account globally and build a multi-level engagement plan, including socket mapping and new product opportunities.
• Champion the customer internally and build strong relationships with key contacts and executives.
• Lead annual price negotiations.
• Review lost business and create recovery plans.
• Identify and maximize sales opportunities across the full product portfolio.
• Develop a healthy sales pipeline and ensure progress toward revenue targets.
• Work with RSMs, field sales, inside sales, and FAEs to drive NBO activity and maintain closure rates above 45 percent.
• Provide clear value articulation to stakeholders at all levels.
• Act as the customer voice in product line strategy, market analysis, and roadmap planning.
• Coordinate cross‑functional engagement to meet key account objectives.
• Check for overlap with other Novanta divisions and ensure effective information sharing.
• Oversee preparation and delivery of the internal key account scorecard.
• Provide SIOP inputs and support forecasting.
• Support RMAs, expedites, sample requests, and similar needs.
• Keep CRM (SFDC) data accurate and current.

Key Accounts Manager

Director

• Responsible for the strategic design, governance, and delivery of benefits programs.
• Lead development and execution of competitive and cost-effective benefit programs.
• Oversee global mobility programs that support the company’s talent strategy.
• Establish global governance frameworks and ensure compliance with applicable laws.

Director of Global Benefits and Mobility

Financial Planning and Analysis

• Oversee financial operations and strategy implementation for the business line
• Partner with Detection & Analysis leadership to optimize decision-making
• Deliver accurate financial reporting
• Manage budgeting and forecasting processes
• Support internal reporting & management discussion

Director, Finance

Product Manager

• Own the full product lifecycle—from concept to launch—driving growth and profitability.
• Lead cross-functional teams to deliver high-impact products on time and within budget.
• Translate customer insights into powerful product strategies and requirements.
• Shape Go-To-Market plans and pricing strategies that maximize value and margin.
• Champion innovation and continuous improvement through data-driven decisions.

Senior Product Manager

Account Executive

• Meet and exceed projected sales goals based on territory quota established by sales management for the given territory.
• Use a disciplined approach to selling to uncover and meet customer needs.
• Maintain territory call cycle on new accounts.
• Utilize thorough probing style to understand customer’s business, assess needs and profile the account.
• Responsible for formulating and executing an effective call cycle plan to grow territory business; Sales Representative will prepare account business plans with their Regional Director.
• Develop new business within geographic territory.
• Maintain technical proficiency with Novanta products and competitive products.
• Use of Microsoft Office suite of tools (Microsoft Word, Excel, PowerPoint).
• Advance skills through training and daily use.
• Daily use of CRM tool (Salesforce) and AI to analyze product, account sales and overall territory growth.
• Participate in state and regional optical shows when requested.
• Maintain administrative processes on a timely basis (call reports, expense reports, ROI reports, etc.).

Field Sales Representative

Application Engineer

• Consults with the sales organization and/or customers’ engineering teams to obtain and analyze engineering requirements, available data, and other preliminary matters pertinent to the inquiry or sale.
• Prepares cost estimates for quotations in conjunction with manufacturing engineering or from available data.
• Serves as a liaison to obtain and provide engineering specifications and related information, expedite material requisitions and production work orders.
• Provides technical assistance to interpret, analyze and resolve procurement, manufacturing, installation, and field operating problems.
• Oversees product installation and trial operations, analyzes and resolves operating, and other field problems related to customer installations.
• Prepares reports, maintains records, files, and a references library incidental to application of products.
• Keeps informed of new developments in relation to engineering fields as they relate to business unit products.
• Trains in-house to gain a thorough understanding of Novanta's products, applications, and specifications.

Key Accounts Manager

Director of Global Benefits and Mobility

Director, Finance

Senior Product Manager

Field Sales Representative

Applications Engineer