NOVALINK SOLUTIONS LLC

Technical Writer 3

NOVALINK SOLUTIONS LLC

contract

Posted on:

Location Type: Hybrid

Location: Richmond • Virginia • United States

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About the role

  • Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences.
  • Manage multiple documentation projects and meet established deadlines.
  • Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes.
  • Maintain strong version control and documentation review practices.
  • Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.

Requirements

  • Bachelor’s degree in English, Technical Communication, Computer Science, or a related field.
  • Minimum of 5 + years of experience in technical writing, preferably in a government or technology environment.
  • Expert in the use of MS Word, Google Docs, Confluence, or similar tools.
  • Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals.
  • Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook or similar.
  • Understanding of Scrum/Agile methodology.
  • Familiarity with REST APIs, JSON, and software architecture concepts.
  • Ability to read code snippets.
  • Excellent written and verbal communication skills, clarity and attention to detail in written products.
  • Experience creating, editing, and maintaining technical documentation including manuals, user guides, standard operating procedure, and etc.
  • Ability to interview subject matter experts (SMEs) and distill complex information.
  • Experience with government documentation and standards and accessibility compliance.
  • Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired.
  • Basic knowledge of programming languages or IT systems.
  • Experience with UX writing is highly desirable.
  • Knowledge of programming languages, such as Markdown and HTML/CSS.
  • Experience writing for software products. (SaaS, desktop, or mobile)
Benefits
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical writingversion controlREST APIsJSONprogramming languagesMarkdownHTMLCSSdocumentation platformsUX writing
Soft skills
communication skillsattention to detailinterviewing skillscollaborationtime management