Retail Operations Team Member
Nouria
part-time
Posted on:
Location Type: Office
Location: Greenfield • Massachusetts • United States
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About the role
- Must be able to work a flexible schedule as needed
- Communicate verbally and in writing with various management on store operations in a very quick timeline especially any changes or items that may adversely affect the store’s operations
- Must be able to interact with customers in a friendly, professional manner
- Prepare a shift report at the end of the shift as per company guidelines
- Provide the best customer experience to every customer
- Greet every customer with a smile and sincere greeting
- Suggest possible purchases to the customers and promote specials
- Assume full responsibility for the execution of our customer service program at the site level
- Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers
- Assure all environmental and hazardous material regulations are strictly enforced
- Maintain safety and security of the store and document any accidents or incidents that occur
- Manage the maintenance of the customer environment inside and around the perimeter of the store
- Operate all assigned equipment safely and efficiently support implementation of our Safety and Health program
- Promptly Report workplace accidents, injuries, incidents, or illnesses
- Complete the new employee safety orientation procedure
Requirements
- Must be 18 years of age or older
- Read, understand, and write the English language at the eighth-grade level
- Perform arithmetic calculations at the eighth-grade level in order to be able to make change, complete shift reports, and account for a variety of products during vendor check-in
- Having the ability to validating Identification prior to selling tobacco and/ or alcohol (as per required under regulations)
- Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques
- Ability to remain calm and respond according to policies and procedures in any form of emergencies
- Tolerate exposure to gasoline fumes and cleaning products; Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store)
- Perform general housekeeping duties as needed
Benefits
- Nouria Energy is an equal opportunity employer
- We celebrate diversity and are committed to creating an inclusive environment for all employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
arithmetic calculationsshift report preparationsafety and health program implementationcustomer service program executionvalidating identificationlifting techniquesgeneral housekeeping
Soft Skills
communicationcustomer interactionproblem-solvingcalmness in emergenciesprofessionalismfriendlinessresponsibility