General Manager
Nouria
full-time
Posted on:
Location Type: Office
Location: Sanford • Maine • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Recruit, interview, hire, train, and develop all store staff
- Demonstrate leadership and promote teamwork
- Motivate staff to continually improve performance
- Effectively address employee relations issues
- Provide performance feedback and coaching to store employees
- Conduct regular performance evaluations, coaching, and counseling of store employees
- Supervise all hourly employees to clock in and clock out and assure their time properly reported to payroll
- Develop and execute site level operating budget
- Responsible and accountable for the steady improvement of store profitability and the delivery of budgeted financial objectives
- Responsible for maximizing store sales and gasoline volume at the location in accordance with company guidelines and objectives
- Ensure product mix and inventory levels are properly maintained in order to increase sales volume and control inventory
- Monitor retail gasoline prices to stay on strategy
- Greet every customer with a smile and sincere greeting
- Suggest possible purchases to the customers and promote specials
- Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers
- Ensure compliance with all local, state, and federal laws within the scope of the convenience/food store operation
- Manage the maintenance of the customer environment inside and around the perimeter of the store
Requirements
- 1-3 years of management experience in convenience store, retail, fast food, or restaurant operations
- Budget and P&L understanding
- Ability to effectively perform in a fast-paced work environment
- Strong leadership and interpersonal skills
- State of Maine Applicants Only: UST Class A/B Certification is a MUST or ability to become certified within the first 30 days of employment
- Ability to communicate effectively with all levels of the organization
- Must be able to provide any level of coverage if needed, including nights, weekends, and/or holidays
- Ability to bend down, stoop low, and also stand for at least 8 hours
- Ability to properly lift, pull and/or push up to 30 lbs.
- Successful completion of certification testing as needed
- MS Outlook, Word, and Excel skills
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budget managementP&L understandingperformance evaluationcoachinginventory managementsales maximizationsafety risk managementcustomer servicestaff trainingemployee relations
Soft skills
leadershipteamworkmotivationinterpersonal skillscommunicationadaptabilityproblem-solvingcustomer engagementperformance improvementtime management
Certifications
UST Class A/B Certification