Notable

Backend Engineer

• Design, scope, and architect end‑to‑end healthcare AI workflows utilizing the Notable platform and Flow Builder
• Translate business and operational requirements into scalable AI flow architectures
• Build intelligent automation flows that incorporate AI orchestration and decision logic for clinical and operational rules
• Collaborate with Integration Specialists and customer IT teams to validate data flows and error handling
• Serve as the technical authority for assigned implementations ensuring reliable flow execution in production

AI Platform Architect

Product Marketing

• Refine and evolve Notable’s product positioning and messaging for intelligent automation across care operations and related solution areas
• Define and own our sales collateral bill-of-materials, including decks, demos, and one-pagers
• Perform competitive analysis and develop positioning against alternative offerings
• Lead the development of custom decks and demos to support large enterprise opportunities
• Partner with content marketing and demand gen leadership to define and execute pipeline generation programs
• Develop thought leadership pieces (whitepapers, webinars) to grow market credibility and support pipeline generation
• Collaborate with delivery and customers to identify, define, document, and craft customer successes and case studies

Product Marketing Manager

Customer Success Manager

• Establish and maintain trusted relationships with C-suite and senior leaders
• Lead executive-level conversations that connect Notable’s platform capabilities to measurable operational, financial, and clinical outcomes
• Own overall account health, including adoption, utilization, realized ROI, and retention across assigned accounts
• Develop and maintain multi-quarter value roadmaps that align customer priorities, financial levers, and Notable’s platform capabilities
• Ensure customers can clearly articulate the value delivered by Notable to their internal stakeholders and leadership
• Establish and maintain clear governance structures, executive cadences, and escalation paths
• Drive disciplined communication that reduces ad hoc work and ensures alignment across customer and internal stakeholders
• Serve as the internal quarterback across Customer Success, Delivery, Product, Support, and Partnerships to ensure commitments are met and outcomes are delivered
• Partner closely with Partnerships to support renewals and expansions through demonstrated value, roadmap execution, and identification of whitespace opportunities

Customer Success Lead

Program Manager

• Partner with the Head of Builder Ecosystem to manage program strategy, roadmap, resources, and tradeoffs.
• Track what’s working, flag issues, and recommend solutions.
• Design and iterate the end-to-end Builder journey, from awareness to certification to production.
• Drive Builder acceleration cohorts and remove strategic blockers.
• Keep the team aligned and accountable.
• Manage work boards, prioritize initiatives, flag risks, and maintain stakeholder communication across Customer Success, Delivery, and other teams.
• Own the Builder CRM as the single source of truth.
• Track and analyze the Builder funnel, build predictive models, and identify high potential and at risk Builders.
• Manage the training platform, enrollment, pipeline health, and curriculum strategy.

Program Manager – Builder Ecosystem

Manager

• Lead and continue building the Product Support and Maintenance teams, managing utilization, resource allocation, and ticket resolution to maintain strong service levels.
• Run daily ticket triage and ensure issues are routed, prioritized, and resolved efficiently across internal teams.
• Serve as the primary escalation point for complex technical support issues, occasionally working directly with customers to drive resolution.
• Audit, diagnose, and configure support systems while identifying and implementing process improvements that enhance operational efficiency and customer satisfaction.
• Partner closely with Customer Success, Delivery, and R&D to align support operations with broader organizational goals and support customers as they transition into maintenance status.
• Build and refine processes, templates, and automation (including agents or prompts) to improve support efficiency and scalability.
• Leverage and optimize CRM and ticketing systems to improve visibility, reporting, and overall team performance.
• Support the broader builder community by collaborating with internal leaders to ensure builders have the resources and guidance they need.

Senior Manager, Product Support

• Refine and evolve Notable’s product positioning and messaging for intelligent automation across care operations and related solution areas.
• Define and own our sales collateral bill-of-materials, including decks, demos, and one-pagers.
• Perform competitive analysis and develop positioning against alternative offerings.
• Lead the development of custom decks and demos to support large enterprise opportunities.
• Partner with content marketing and demand gen leadership to define and execute pipeline generation programs.
• Develop thought leadership pieces (whitepapers, webinars) to grow market credibility and support pipeline generation.