Nortim

Manager

• Drive Business Growth
• Build and expand relationships with HOA property management companies, HOAs, and industry partners.
• Develop new business opportunities across lending, deposits, treasury management, and cash management services.
• Represent the Bank at networking events, industry conferences, and community engagements.
• Lead Strategic Initiatives
• Partner with senior leadership and credit administration to develop and scale an innovative HOA lending program.
• Help shape future banking products and services designed specifically for HOA clients.
• Analyze market trends and identify opportunities to enhance profitability and customer experience.
• Deliver Outstanding Customer Experiences
• Champion a “customer-first” culture through proactive communication, responsiveness, and relationship management.
• Conduct presentations, training sessions, and strategy meetings with HOA and property management professionals.
• Respond to client inquiries and provide customized financial solutions that make a difference.
• Collaborate & Innovate
• Work closely with Marketing, Operations, Relationship Management, and Treasury teams to align goals and execute strategic plans.
• Participate in RFP responses, pricing negotiations, risk assessments, and solution development.
• Recommend process improvements and business development strategies that help the department thrive.
• Lead with Excellence
• Support department goals, profitability initiatives, and operational efficiencies.
• Exercise sound judgment while maintaining strong compliance and risk management practices.
• Mentor and support team members while fostering collaboration and accountability.

HOA Branch Manager